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Known Issues Affecting Neopets

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Despite last weeks maintenance, there are a few added glitches now in the mix. If you are experiencing one (or all) of the following, it is in fact because of the maintenance and not your account/computer.

  • NC Mall Issues

    - Various NC mall issues including not being able to preview, open, trade, store, or move items. Issues with games. - FIXED

  • Pet pages are offline
  • Several coding from galleries, shops, Neoboard fonts and userlookups are missing
  • Unable to withdraw money from shop tills and games
  • Unable to remove gallery items - FIXED
  • Issues with guilds
  • Some issues sending neomails
  • Problems using Wheels
  • Unable to create a new account
  • Main shops not restocking
  • Replies 151
  • Views 34k
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  • Despite last weeks maintenance, there are a few added glitches now in the mix. If you are experiencing one (or all) of the following, it is in fact because of the maintenance and not your account/comp

  • If you have a petpage that you need to view, they can be accessed by using this link   http://home.neopets.com/templates/homepage.phtml?pet_name=INSERTPETNAME   instead of trying to use the normal

  • Adding in the missing things. Some were already stated or were existing prior to the downtime, so most people are already aware/have experienced that and have been left out.

you can also add "can't remove items from gallery" while it was limited to a few players before . it's now widespread.

 

and a horrible SW lag.

Along with the NC mall issues, I recently bought a wonderclaw widget but am currently unable to active it

 

lol bad time to try out the wonderclaw I suppose :p

Some other issues inclue:

- Neomails are a bit patchy. Some users said they weren't able to send mails

- Some are not able to access guilds (Error: You don't have permission to view this page!

Parental consent is required to view certain pages on the Neopets.com website. For more information, please click here.)

- Auctions not working (Error: Sorry, but this section of the site is undergoing a quick fix or revision. We'll get it back up as soon as possible!)

- Coding for some pet lookups are also not showing up (like mine :P) but for some others they're working

- Special fonts are not showing up in sig. They'll show up as ??? instead

- Some fonts (not sure what) are causing posts to show up as "No message"

 

**** & a quick note on pet pages/look ups: While they can't be accessed or show up, the coding are still there.

You can still see them if you click edit under Preferences.

So fingers crossed that they'll make a reappearance after things are settled down instead of being wiped :)

 

Along with the NC mall issues, I recently bought a wonderclaw widget but am currently unable to active it

 

lol bad time to try out the wonderclaw I suppose :P

Wonderclaw hasn't been working for a while, since before the latest maintenance/fix :c

I just found out that you cannot make a new account, even if you try the suggested names, it keeps telling the name is unavailable!

Dailies I wasn't able to do:

 

  • Petpet Park
  • Movie Central
  • Anchor Management
  • Kiko Pop
  • Fruit Machine
  • NC Mall
  • Battledome
  • Faerie Crossword
  • Items in my Inventory (I can't do anything with them)

 

Maaan... This is getting annoying.

Dailies I wasn't able to do:

 

  • Petpet Park
  • Movie Central
  • Anchor Management
  • Kiko Pop
  • Fruit Machine
  • NC Mall
  • Battledome
  • Faerie Crossword
  • Items in my Inventory (I can't do anything with them)

 

Maaan... This is getting annoying.

 

 

I haven't try Movie Central, NC Mall, Battledome and Faerie Crossword, but I didn't have any problem with the others (including moving things from my inventory to my shop).

Oh this is such a headache. I'm really hoping they get this fixed soon;

 

I think that Create A Pet might be down as well, wouldn't let me do it when I tried.

It takes me forever to even get my dailies done! I'm not even playing any of the games, or purchasing anything for now.

 

I hope they can fix all these problems!

 

:(

 

  • Problems using Wheels

 

I keep getting an error code while spinning wheels telling me to try again later; but if I ignore it and let it keep spinning the wheel will still land on a prize.

I just found out that you cannot make a new account, even if you try the suggested names, it keeps telling the name is unavailable!

It's been impossible to create a new account for the past three days, and I haven't been able to recover any passwords either (it says there's been an error sending a password recovery email if you try to recover the password, and if you try to recover your UN with your email it says that the UN doesn't exist - what??). I hope TNT gets this fixed before they lose too many premium members, because it seems like a lot of them are giving up due to all the bugs! :(

 

I keep getting an error code while spinning wheels telling me to try again later; but if I ignore it and let it keep spinning the wheel will still land on a prize.

I just did wheel of excitement and knowledge. Both gave me the error message, but I let them go and they stopped so I could collect my prize.

I haven't been able to buy anything from the shops in towns recently. They always appear out of stock for me and still do when I check an hour later. Unless I have just been trying to buy stuff at the wrong time of the day.

I'm getting errors when trying to get my interest. It's happened multiple times now. Luckily if I keep trying it goes through.

If you have a petpage that you need to view, they can be accessed by using this link

 

http://home.neopets.com/templates/homepage.phtml?pet_name=INSERTPETNAME

 

instead of trying to use the normal /~petname link.

 

Awesome! Thanks for letting us know!

 

 

I have a question... Is it safe to deposit NPs into our bank account? I have over 100k on hand, and I would like to deposit, but I'm afraid I'll lose my NP because of some glitch. But if I keep it on hand I could lose it to some RE. Which is safer?

It seems safe enough when I deposit. The only issue I've had is when it doesn't think i have the money on hand, or I'm trying to get my interest. But I haven't lost any np during deposits.

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