Angeló Posted December 8, 2015 Posted December 8, 2015 two hours later and neopets is still down i want my advent prize :sad02: rntracy1 1 Quote
decchild Posted December 8, 2015 Posted December 8, 2015 Neopets is down for me too! Thankfully I did my dailies right at midnight, but I wanted to get in some games before I *finally* went to sleep. Quote
Moga Posted December 8, 2015 Posted December 8, 2015 Still down. I'd wanted to get my pet in for another training course; too much slippage and I won't be able to get in two courses today. Quote
LillytheGrundo Posted December 8, 2015 Posted December 8, 2015 Well this is a bummer! Now what am I supposed to do before work? lol Quote
rntracy1 Posted December 8, 2015 Posted December 8, 2015 two hours later and neopets is still down i want my advent prize :sad02: Me too Angelo, me too. Now what am I supposed to do? Work? LOL. There must be something else I can do. LOL They better give us a REAL good advent prize tomorrow if this is down all day today. LOL. But they won't. Not as many books this year as last year. I have gotten more from snowager. I also got a negg from him. Woo hoo. Quote
nousha Posted December 8, 2015 Posted December 8, 2015 Today is my Fortune Cookie last day, if it goes on like this, I'll miss my last quest :sad02: Quote
OhioTara Posted December 8, 2015 Posted December 8, 2015 I can't believe Neopets is still down! This is really annoying :thumbsdown: sara1elo 1 Quote
Nielo Posted December 8, 2015 Posted December 8, 2015 It's extremely slow, but it's up now. Sort of. Quote
Spritzie Posted December 8, 2015 Author Posted December 8, 2015 Just a reminder, this is a board to post notices that Neopets is down or having issues. This is not to be a general chat board while it's down. We have plenty of other boards to post on for conversation. Thank you Quote
OhioTara Posted December 8, 2015 Posted December 8, 2015 I apologize, my comment was not intended as a general 'chat', it was intended as an update. pandette 1 Quote
Marae19 Posted December 8, 2015 Posted December 8, 2015 Just out of curiosity, does anyone else have the problem that for the past few days you don't get the Trudy's Surprise thing pop up, or am I the only one? Quote
Mouseykins Posted December 8, 2015 Posted December 8, 2015 Just out of curiosity, does anyone else have the problem that for the past few days you don't get the Trudy's Surprise thing pop up, or am I the only one? I've been getting my daily Trudy rewards and haven't missed a day so far. Is it possible that in your account preferences you checked the disable Trudy's Surprise box? I'd check there and see if that's checked, if not then probably a good idea to send a ticket in to TNT so they can look into it for you. Quote
Marae19 Posted December 9, 2015 Posted December 9, 2015 I've been getting my daily Trudy rewards and haven't missed a day so far. Is it possible that in your account preferences you checked the disable Trudy's Surprise box? I'd check there and see if that's checked, if not then probably a good idea to send a ticket in to TNT so they can look into it for you. Thanks, but I'd already checked that (I saw in the editorial this week that you could do that), but it's unchecked. However, today it suddenly reappeared, so it was probably just a glitch. Thanks anyway :) Quote
happysparklez Posted December 16, 2015 Posted December 16, 2015 Hello all. Every time I try to load anything associated with the NC shop I get a 504 gateway error. The worst part is that I can't even get the Premium - Manage Membership section to let me log in at all. I can get the page asking me to log in to come up, but then it times out too. Now I'm not tech savvy, but this is very frustrating for me. The rest of Neopets runs just fine. I want to cancel my premium because of lack of funds and I can't even get it to load! Help...?!? :sad01_anim: Quote
Scoobert_Doo Posted December 17, 2015 Posted December 17, 2015 Hello all. Every time I try to load anything associated with the NC shop I get a 504 gateway error. The worst part is that I can't even get the Premium - Manage Membership section to let me log in at all. I can get the page asking me to log in to come up, but then it times out too. Now I'm not tech savvy, but this is very frustrating for me. The rest of Neopets runs just fine. I want to cancel my premium because of lack of funds and I can't even get it to load! Help...?!? :sad01_anim: Is it working now? "504 Gateway Error" doesn't necessarily mean there is a problem with your Internet connection. It can indicate a problem with the server you are trying to reach, or connectivity between, and can be temporary. Neopets, most likely, uses a different server for NC and premium membership transactions. It could be that server with the aforementioned issues. And would explain why "regular" Neopets is working fine. Unfortunately, there is not much you can do on your end, except to keep trying at different times or open a ticket with Neopets. If your entire Internet connectivity seems slow, then there could be things you could try, but it sounds as if everything else is working normal. Quote
happysparklez Posted December 17, 2015 Posted December 17, 2015 Is it working now? "504 Gateway Error" doesn't necessarily mean there is a problem with your Internet connection. It can indicate a problem with the server you are trying to reach, or connectivity between, and can be temporary. Neopets, most likely, uses a different server for NC and premium membership transactions. It could be that server with the aforementioned issues. And would explain why "regular" Neopets is working fine. Unfortunately, there is not much you can do on your end, except to keep trying at different times or open a ticket with Neopets. If your entire Internet connectivity seems slow, then there could be things you could try, but it sounds as if everything else is working normal. No, it still is not loading. Everything else seems fine so it must be some sort of error... Quote
Mouseykins Posted December 17, 2015 Posted December 17, 2015 The mall is loading fine for me so I'm not sure what's going on at your end. But if it's been several days with the same error then I'd submit a ticket to TNT like Scoobert_Doo suggested and hopefully they'll have a solution for you. The only other thing I can think of is to maybe try a different browser and double check that your firewall isn't blocking those pages. Quote
Sinvanor Posted December 20, 2015 Posted December 20, 2015 Anyone else not getting their Advent Calendar prize today? The one with the Soup Faerie serving Borovan? Perhaps I'm too early, but I get an error everytime I've clicked to collect the prize. The snowman prize worked fine though. Quote
Delshnya Posted December 20, 2015 Posted December 20, 2015 Anyone else not getting their Advent Calendar prize today? The one with the Soup Faerie serving Borovan? Perhaps I'm too early, but I get an error everytime I've clicked to collect the prize. The snowman prize worked fine though. The exact same thing is happening to me. I could collect the extra prize, but not the actual prize. Quote
quisquose Posted December 20, 2015 Posted December 20, 2015 The Advent Calendar is working now. I just got my prizes. :) Quote
S_A Posted December 28, 2015 Posted December 28, 2015 So I've logged out and back in with my password just fine. When I go to edit my profile to change my lookup, I enter my password to confirm that it's me changing the looks of my lookup and nobody else, but it says: "Error 1: You must enter your correct old password in order to change your info."I don't understand what I am doing wrong or if it's a bug. I've changed my lookup in the past, and it worked fine. I would like to change the color of my font and my password (I like to change my password monthly for protection). S_A 1 Quote
Finn the Human Posted December 28, 2015 Posted December 28, 2015 It seems like the neoboards are down. I dont really play anymore but got this message: NeoBoards The NeoBoards are currently down because something a sploded. Our DBA monkeys are looking into it and are hoping to have it fixed shortly. Hoorah for DBA monkeys! In the meantime, you can play games and stuff. Or um... go outside. :o Quote
mariaelise Posted December 28, 2015 Posted December 28, 2015 I get the same error message here. I just wanted to check if I got an avatar from refreshing... *sigh*. Quote
Mouseykins Posted December 28, 2015 Posted December 28, 2015 So I've logged out and back in with my password just fine. When I go to edit my profile to change my lookup, I enter my password to confirm that it's me changing the looks of my lookup and nobody else, but it says: "Error 1: You must enter your correct old password in order to change your info." I don't understand what I am doing wrong or if it's a bug. I've changed my lookup in the past, and it worked fine. I would like to change the color of my font and my password (I like to change my password monthly for protection). Make sure it's not in the New Password field or being auto filled with your old one. Additionally try your old password there and see if that works. Changing passwords and using the password reset form is slightly glitched right now. :( S_A 1 Quote
S_A Posted December 28, 2015 Posted December 28, 2015 Thanks. It wasn't in the new pw field, or being auto filled. I tried the pw I used in November, but that didn't work either. Oh well, at least it will let me log in to Neopets with my December pw (Thank goodness!!!). I hope nobody else is having this problem. How does one try for the user lookup of the week?! Lol. Quote
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