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Official Neopets down/having issues board

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Yeah, the whole site is glitchy for everyone right now.  Hopefully it will be fixed soon. I was able to get all of my dailys done without any problems at least.

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  • Just a friendly reminder:   This topic is for reporting issues that are currently happening on Neopets only and isn't to be used as a general chat while the site is down. If you'd like to just chat,

  • Rune Valentine
    Rune Valentine

    We'll keep this thread locked for now until everything is back to normal with Neopets - the site is currently very glitchy. If you are experiencing some problems, have you checked the list of things c

  • The lag is a hydra. TNT cuts off its head with each site downtime, but then it quickly grows back two heads to replace the one it lost. Will it ever end? I hope so -- probably not as much as TNT's pr

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Anyone having Trudy's Surprise not popping up for them? I know the site is really glitchy right now, but I'd really hate to have to start over.

Trudy's surprise worked for me just now but, I keep getting a message saying the Battle dome is down. 

Trudy's Surprise isn't popping up for me either. I guess its gonna be back to day one.

You might try it now, it just came up for me.

1. Battledome is down
2. Healing springs is down
3. Can't feed my pets

4. Can't view faerie quest

 

What's next ):

I somehow ended up with a faerie quest (which I don't remember getting) and the faerie quest page won't load, so I can't cancel it. lol

 

Of course, the battledome is also down, and whenever I try restocking it says I don't have enough neopoints. Pretty frustrating.

How long has Trudy's Surprise been down? I got it to work yesterday...

It worked fine for me earlier, I'd say around 5 hours ago.

How long has Trudy's Surprise been down? I got it to work yesterday...

Trudy's Surprise isn't popping up for me, today. It did work yesterday, but I only received 2K NP, and I don't believe its been 25 days. (Trudy's Surprise went live 18 July). thunmelina91 posted in another thread, "blue box problem - try the battleground link it should work from there". Not exactly which link she tried, but the BD or BG links did not work for me.

 

EDIT: It popped up about an hour ago.

Trudy's Surprise isn't popping up for me, today. It did work yesterday, but I only received 2K NP, and I don't believe its been 25 days. (Trudy's Surprise went live 18 July). thunmelina91 posted in another thread, "blue box problem - try the battleground link it should work from there". Not exactly which link she tried, but the BD or BG links did not work for me.

Trudy surprise is working fine already. Anyone else experiencing battledome issues?

So I opened a fortune cookie 4 days ago, the first quest ok,nothing wrong, But I haven't ben able to complete the second quest due to page glitch...I can't complete the quest, I'm loosing all cookie days, I can't submit a ticket, and I CAN'T use the shop wizard....

I haven't been able to use the Battledome, Healing Springs, or feed my pets for 4 or 5 days, although Trudy's Surprise has always been fine.

These features will be unavailable to you until the Battledome comes back up. Sadly it's taking them longer than a day to get it back up. Hang in there!

OH! Yay!! \o/ Finger's crossed for the BD being back soon then! I tried the healing springs earlier but it was still a blank page at that point, it can't have been back for very long.

Honestly, I got to the point where I was only doing Trudy's Surprise and collecting my bank interest, but I can't even seem to do that properly anymore.

Trudy's stopped working for me today and I'd been stuck on 19k for nearly a week. 

 

Did everyone else's start working? Or is there someone else with the same glitch I have?

Trudy's stopped working for me today and I'd been stuck on 19k for nearly a week. 

 

Did everyone else's start working? Or is there someone else with the same glitch I have?

Has it been at least 24 hours, since you last played Trudy's Surprise? If not, try again at the same time you played it yesterday, or later. I believe Trudy's Surprise will "pop-up" for you, then.

 

Trudy's Surprise used to pop-up the first time I accessed Neopets for the day. Then, on 7 Aug, for some unknown reason, it stopped popping-up and did not display until it had been 24 hours, since I last played it. I seems to be a coincidence, but that was around the same time the Battledome went down. No idea why. I may have missed a day, but I don't believe so. I cannot remember or verify that, as I wasn't tracking my progress. It also started me back at "Day 1" of Trudy's Surprise, where I won 2K NP. I hope that doesn't happen to you.

 

As for the 19K NP thing, Jellyneo's guide shows it capping out at 19K, for two matches, starting with "Day 10" of playing Trudy's Surprise, and everyday after, if you get two matches. I don't believe it is a glitch, per se, but maybe TNT's way of controlling NP winnings.

I've also been having the Trudy's Surprise not popping up until 24 hours have passed since the last time I spun the wheel. Not sure if it's a glitch or an intentional fix (it used to refresh every day after midnight no matter when I used it).

 

Kinda wish they'd say which it is though.

I'm having problems with certain games not loading, like Kass Basher or Sutek's Tomb. A black screen shows up and persists while other games are fine. Is anyone else having this problem too?

I am having problem with Trudy's Surprise!

 

I don't get the game to appear! It should appear after midnight!

 

Does anyone else have the same problem today?

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