There seem to be a lot of people who can't log in right now, and are being told their password is bad/account doesn't exist. I am logged in, and for me the site is horribly slow. So don't panic, it looks like a large scale database error of some sort.

Just registered too -- so happy that everyone else is getting the same errors as me. I have been trying to get back into my account for like an hour. I even submitted a ticket thinking that my account had been breached by some sort of scam artist. My password is not working, even though I KNOW I was typing it in correctly, and then I try to get it to send me a pass reset form to my email and it says an unknown error occurred. So glad everyone else is having the same problem...Its terrible, but whew, I thought I was hacked!!

Doesn't seem to be the first time there has been this bad password issue.. I guess we just have to wait for it to be resolved by tnt at some point today (friday 29th).

I was freaking out when it wouldn't let me on, but I read some topics here, so not worried about my account.

There seem to be a lot of people who can't log in right now, and are being told their password is bad/account doesn't exist. I am logged in, and for me the site is horribly slow. So don't panic, it looks like a large scale database error of some sort.

 

I did notice before I logged out it was loading horribly slow, though I assumed it was my Chrome being wonky. Thanks for the info, I'm just gonna let it sit for a few hours and try again.

Oh, and was trying to create a side account thinking I was hacked, just to let my guildies know I was okay and working with TNT to get it fixed, but all of the names I typed in, even gibberish like aiwjiojaejariwje were unavailable. Even the suggested names that pop up in the box were coming up unavailable too. I think its some sort of error. Nothing to be alarmed about (I hope x_x)

I just tried logging in again & it works.. Maybe its fixed?

I am now able to get in. That was a horrid hour and 15 minutes. I am so grateful to have discovered this board, as it was the only way I was able to find out any information at all.

Yup, everything is now back up and running. :)

whew back in!

 

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Tried again (being the impatient person that I am) and was able to log in succesfully. I agree with above post, that was the worst hour ever :P So glad everything worked out alright. Thank you!

Anyone else getting the temp offline page?

Anyone else getting the temp offline page?

 

You beat me by seconds! But yes, I am. Which is unfortunate because I haven't done my dailies and have to log off soon... yikes.

Yupp, getting the same here.

 

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I'm getting it too. I'm really hoping it's up and working again within the hour, the Snowager is awake right now!

I just came on to do my negg festival, and I'm getting it too :(

STILL offline for me. Argh!

 

 

Aha! Back up and running! And still in time to go visit the Snowager!

 

 

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Yes! Back up for me too, yay! Off to the snowager, then to find some neggs :laughingsmiley:

I had problems loading pages, then it said I was logged out :shiftyeyes_anim: . Anyone else? I'll try logging in again. :mellow:

I haven't been logged out but the site is MEGA slow.

I noticed that when I was playing BD. Seems to be up and running now.

Definitely not just you, I've noticed this while loading different pages. I thought it was my connection, but other websites worked just fine.

It's been mega slow for me for almost a week now, I noticed. Loading takes for-ev-errrr.

Oh, I thought it was just my connection. Thanks for clarifying!

I'm having issues too. Sometimes it's super fast and speedy and then a few minutes later nothing will load. I'm glad we have this forum so I know if it's Neo or my connection.

Games room is not working. I'm annoyed...I just opened a gaming fortune cookie, so if it doesn't come back soon I'll have completely wasted the NC.

 

EDIT: Training is ALSO not working...and coincidentally, I also have a training fortune cookie up. Graaaah.

Also have found that inventory actions cannot be processed. I'd just gotten a book from auctions but I can't read it. So it's in my SDB right now--thank goodness for quickstock.