Yuiina Posted May 23, 2017 Share Posted May 23, 2017 I tried to play some games to raise my game played number and some I get this over and over again. I have the latest version of FLASH and I DO HAVE the Shockwave plugin and I still get this message! I restarted computer... reinstalled both again and still Can someone help please? Quote ERROR : You don't have the latest Shockwave x plugin. You can download the plugin here:http://www.macromedia.com/shockwave/download Upon successful installation, please restart your computer, reload this game, and enjoy! Contact the customer support of www.macromedia.com for any issues with upgrading this plugin. Quote Link to comment Share on other sites More sharing options...
Popular Post Scoobert_Doo Posted May 23, 2017 Popular Post Share Posted May 23, 2017 On 5/23/2017 at 3:42 PM, Yuiina said: I tried to play some games to raise my game played number and some I get this over and over again. I have the latest version of FLASH and I DO HAVE the Shockwave plugin and I still get this message! I restarted computer... reinstalled both again and still Can someone help please? The latest versions of Chrome (since September 2015) and Firefox (March 2017) no longer support the Shockwave plugin. So, you will not be able to use those browsers to play the Shockwave games. If you are using a Windows PC, though, there is a "work-around" for Chrome. For Windows PCs, you have three options: The last version of Safari for Windows, Internet Explorer 11, or an extension for Chrome like "IE Tab". The last version of Safari for Windows can be found on the 'Net. Fire up your favorite search engine and you should be able to find it. Be careful when downloading. I was able to find it on a site that just made me watch a video on how to install software, before it would let me download it. Some sites may try to get you to download something else, first. I usually steer clear of those sites. Run a virus scan on it, too, after it has finished downloading. Please note, though, the last version of Safari for Windows was released in 2012 and is no longer supported by Apple. Using an old/outdated browser (or any software or OS, for that matter) could put your computer's security at risk. Because it is no longer supported, any security vulnerabilities found will most likely not be patched. If you do use the last version of Safari for Windows, you do so, at your own risk. I'd recommend using an ad blocker, with it, and use it to ONLY go on Neopets, and when on Neopets, ONLY to play the Shockwave games. When you are finished playing the Shockwave games, log out of Neopets and close Safari. If you wish to continue playing on Neopets, open another updated browser like Chrome or Firefox. If you already have Shockwave installed and then install Safari, you may have to reinstall Shockwave, as Shockwave may not "recognize" Safari being installed. If you wish to try Internet Explorer 11, there are a couple of things you will have to do to get the games to work. You will need to add, without the quotes, "neopets.com" to IE 11's "Compatibility View Settings". If you don't, you will keep getting the error message you posted above (Sad Usul). The easiest way is to open IE 11 and go to Neopets. Then, click on "Tools" (gear/cog looking icon in the top, right corner of IE) and select "Compatibility View settings". In the new window that opens, you should already see "neopets.com" in the "Add this website:" text field. Click on the "Add" button, to the right, to add "neopets.com". Once added, "neopets.com" should now appear in the "Websites you've added to Compatibility view:" box. Click the "Close" button, at the bottom of the window, to close the window. The Neopets webpage should automatically refresh. IE 11 will now let you use Shockwave content. However, you aren't "out of the woods", yet. The Shockwave games may load, but game controls, like the space bar, arrow keys, may not work. I recently noticed this, after a Windows 10 update. To get the controls to work, you will have to disable/turn off "Protected Mode". Again, please note, turning off protected mode could put your computer's security at risk. The same things I recommended for Safari, I recommend for IE 11, too - use ONLY on Neopets, and ONLY to play the Shockwave games on Neopets. When finished playing the Shockwave games, turn protected mode back on, logout, and close IE. Use a different browser to continue your activities on Neopets. To turn off protected mode, once again, click on "Tools", but this time select "Internet Options". Click on the "Security tab", at the top. Look for "Enable Protected Mode (requires restarting Internet Explorer)". Once found, "uncheck" the check box by clicking on it. Click on "Ok", at the bottom of the window, to keep the change. You will receive a warning. Click "Ok" for that, too. Protected mode should now be disabled and you should be able to play the Shockwave games. To re-enable protected mode, follow the same instructions, but click on the check box to put the "check mark" back in. With IE 11, I have encountered game "freezing" issues. When a Shockwave game freezes, there isn't anything you can do, but close the pop-up game window, and try again. All game progress will be lost. You may have to disable IE 11's pop-up blocker, too, or make an exception for Neoepts - "Tools", "Internet Options", "Privacy" tab and look for Pop-Up Blocker. Uncheck the check box or click on "Settings" to add Neopets. As I said earlier, with a Windows PC, you can use Chrome, but only if you use an extension like "IE Tab". "IE Tab" allows you open new tabbed pages within Chrome, but the pages use the "IE engine" to display them. By doing that, you are able to use plugins that Chrome no longer supports, like Shockwave. When you use "IE Tab" to open a new tabbed page, make sure you login to Neopets on that "IE Tab" tabbed page. If you don't, and play a Shockwave game, it will not accept your score, as you aren't considered logged into Neoepts - even if you are logged in on a "regular" Chrome tab. Nothing else special is required. Unfortunately, this will not work on a Mac, as Macs do not come with IE installed and Microsoft no longer makes IE for Macs. As for Macs, I heard Safari still works. You may have to install the Shockwave plugin, if you haven't already. Unfortunately, I do not own a Mac, so I cannot confirm. I do know that new Macs, with OS X Sierra, come with a 64-bit OS and 64-bit Safari. Shockwave is a 32-bit plugin. From my experience, you cannot use a 32-bit plugin with a 64-bit browser, unless the browser has an option to open/start in 32-bit mode. So, basically, what I am saying is that if you are using a newer Mac, you might not be able to play Shockwave games. I believe OS X Lion had the ability to open Safari in 32-bit mode. With all of the Shockwave games, you may have to refresh the pop-up game window a few times, if the game doesn't load. And, there are 3 Shockwave games that have a black box that covers the top, left portion of the game screen. They are Castle Battles, Gourmet Club Bowls, and Hannah and the Pirate Caves. To the best of my knowledge, there is no way to get rid of it, or a "work-around". I have heard of some using an older version of Shockwave, or playing on a computer with an older OS, like XP or Vista, and using an older version of Shockwave, but I haven't had luck trying an older version of Shockwave with Windows 10. The games are still playable, but a bit more challenging. With Gourmet Club Bowls, the black box disappears as you go through the instructions, but it is possible it can come back. The avatars are still obtainable for 4 of the Shockwave games - Attack of the Slorgs, Dice escape, Gourmet Club Bowls, and Hannah and the Pirate Caves. Sorry this is so long and good luck! If you have any questions, please post. Have fun! UPDATE - 13 July 2017: I've seen a few posts on the "Help" Neoboard from a Neopian who posts on "Shockwave" topics, that they use IE and an old version of Shockwave, around from 2006 time frame, and they are able to play the Shockwave games WITHOUT the block box blocking the top, left corner of the game. I tried this before, but for some reason, it wouldn't work. However, I tried it today and it worked! No black box covering the game screen! So, I am running Windows 10 (Creator's Update), with Internet Explorer 11 and the latest updates/patches. I downloaded Shockwave version 10.1.3.018, originally released 30 June, 2006. I uninstalled the current Shockwave from my computer and installed this version. I did have to reboot after installing it. After rebooting, I tried HaTPC with IE 11, comfigured as I outlined above (Compatibility View Settings and Protected Mode Disabled). When I clicked on "Play", for HaTPC, another Shockwave window popped-up, but it quickly went away, and the game loaded. It loaded a bit quicker than before. Lo' and behold, NO black box! I tried Castle Battles next, and it worked, too! After logging off and re-enabling "protected mode", I then opened Chrome and tried Gourmet Club Bowls, using "IE Tab". When the game loaded this time, I was able to see the pop-up box - it didn't close/go away. It was asking if I was 18 or older, and then wanted my first name, last name, and email address and mentioned "Atom Entertainment". No way was I going to give that info, so I closed the pop-up window. But, Gourment Club Bowls loaded just fine and NO black box, too! I haven't tried it with Safari, yet. So, if you do try using an old version of Shockwave, again, you do so at your own risk! Shockwave has had many security vulnerabilities in the past. Using this old version could expose your computer to those security vulnerabilites that may have been fixed with newer versions of Shockwave. As before, remember what I said I do, ONLY on Neopets and ONLY for the Shockwave games. Once finished, logout, re-enable settings, if needed, and close the browser and continue on Neoepts with an updated browser. Please PM me, if you wish to know what site I downloaded Shockwave from. Hope this helps! Oh, and a BIG thank you to the Neopian on the "Help" Neoboard! Kute, Angeló, teukkie and 7 others 9 1 Quote Link to comment Share on other sites More sharing options...
kayahtik Posted May 23, 2017 Share Posted May 23, 2017 I think I've seen this question come up several times in the last couple of weeks...maybe it could be pinned? It's very useful info, thanks Scoobert! Scoobert_Doo, jellysundae, acmerasta and 1 other 4 Quote Link to comment Share on other sites More sharing options...
jellysundae Posted May 24, 2017 Share Posted May 24, 2017 Scoobs FTW, he's got the knowledge - TDN's unofficial IT help desk. It would be be a great help to everyone if this could be pinned. He can then edit and update that one post as things change, rather than having to type it all out all over again the next time someone has the same problem! kayahtik, Scoobert_Doo, smoss1 and 1 other 4 Quote Link to comment Share on other sites More sharing options...
acmerasta Posted May 24, 2017 Share Posted May 24, 2017 I third that motion! I see this question here a lot and in other forums and on Neopets' boards too. jellysundae 1 Quote Link to comment Share on other sites More sharing options...
Yuiina Posted May 24, 2017 Author Share Posted May 24, 2017 That is the best answer I ever had! Thank you so much for taking so much time to write it! I'll try one of those options and will let you know :) jellysundae 1 Quote Link to comment Share on other sites More sharing options...
Midgetlegs Posted May 24, 2017 Share Posted May 24, 2017 For me, Gourmet Bowls is unresponsive in IE tab and even though I can play it in Safari for Windows, it doesn't seem to keep score at all and I never progress at all. It's very frustrating. Quote Link to comment Share on other sites More sharing options...
Scoobert_Doo Posted May 24, 2017 Share Posted May 24, 2017 10 minutes ago, Midgetlegs said: For me, Gourmet Bowls is unresponsive in IE tab and even though I can play it in Safari for Windows, it doesn't seem to keep score at all and I never progress at all. It's very frustrating. Unfortunately, "IE Tab" suffers from the game "freezing" I have experienced when using IE 11. As it uses the "IE engine", it makes sense, but, yes, it is frustrating. I tried playing GCB with IE yesterday, and it did freeze. Also, I had the full black box. It did not disappear, as it had in the past, when going through the instructions. That is why I prefer to use the last version of Safari for Windows. I seem to have less "problems" with it and most, if not all, of the Shockwave games work. Quote Link to comment Share on other sites More sharing options...
Midgetlegs Posted May 25, 2017 Share Posted May 25, 2017 2 hours ago, Scoobert_Doo said: Unfortunately, "IE Tab" suffers from the game "freezing" I have experienced when using IE 11. As it uses the "IE engine", it makes sense, but, yes, it is frustrating. I tried playing GCB with IE yesterday, and it did freeze. Also, I had the full black box. It did not disappear, as it had in the past, when going through the instructions. That is why I prefer to use the last version of Safari for Windows. I seem to have less "problems" with it and most, if not all, of the Shockwave games work. Does your scoring in Gourmet Bowls work okay in Safari? I can play the game just fine, but my score doesn't register. EDIT: I didn't realize how the levels worked. I just wasn't reaching the end of them to get the score to show. My bad! Quote Link to comment Share on other sites More sharing options...
Scoobert_Doo Posted May 25, 2017 Share Posted May 25, 2017 28 minutes ago, Midgetlegs said: Does your scoring in Gourmet Bowls work okay in Safari? I can play the game just fine, but my score doesn't register. Not quite sure what you mean. Unfortunately, the black box now seems permanent, when using Safari, IE 11, or Chrome, and it covers the score box. So, I don't know how I'm doing score-wise, during the game. However, I just played a game of GCB and won round 1. As I used the "shepherd" cheat code, my score of 420 did post, when I clicked "Send Score". Have you tried any of the other Shockwave games (Attack of the Slorgs, Castle Battles, Dice Escape, Frumball, Hannah and the Ice Caves, Hannah and the Pirate Caves, and TROTRODS - The Return of the Return of Dr. Sloth)? Do they do the same? On the Gourmet Club Bowls page, does it show "Your High Score XXXX" and "This month: XXXX", where the "X"s would be your scores? EDIT: I just saw your post. Glad it is working! Just curious - does the black box go away for you, or is it always there? TY! Quote Link to comment Share on other sites More sharing options...
lucky_ants Posted May 25, 2017 Share Posted May 25, 2017 Thanks for posting this, I have been stuck trying to get the top gamer avatar for months not knowing that chrome was the problem all along. Quote Link to comment Share on other sites More sharing options...
Scoobert_Doo Posted May 25, 2017 Share Posted May 25, 2017 20 minutes ago, lucky_ants said: Thanks for posting this, I have been stuck trying to get the top gamer avatar for months not knowing that chrome was the problem all along. TDN has a great tool to let you know what games you have left to play to get the "Top Gamer" avatar, located here: http://thedailyneopets.com/articles/top-gamer-games/. If you've been a long time Neopian (older account and have played some of the old "sponsored" games, during Viacom's tenure), you might not even have to play the Shockwave games, to get the avatar. And, "mirror" games also count towards the avatar, too. Just be sure to NOT play the "mirror" game and "regular" game on the same day. jellysundae and lucky_ants 2 Quote Link to comment Share on other sites More sharing options...
Midgetlegs Posted May 25, 2017 Share Posted May 25, 2017 1 hour ago, Scoobert_Doo said: Not quite sure what you mean. Unfortunately, the black box now seems permanent, when using Safari, IE 11, or Chrome, and it covers the score box. So, I don't know how I'm doing score-wise, during the game. However, I just played a game of GCB and won round 1. As I used the "shepherd" cheat code, my score of 420 did post, when I clicked "Send Score". Have you tried any of the other Shockwave games (Attack of the Slorgs, Castle Battles, Dice Escape, Frumball, Hannah and the Ice Caves, Hannah and the Pirate Caves, and TROTRODS - The Return of the Return of Dr. Sloth)? Do they do the same? On the Gourmet Club Bowls page, does it show "Your High Score XXXX" and "This month: XXXX", where the "X"s would be your scores? EDIT: I just saw your post. Glad it is working! Just curious - does the black box go away for you, or is it always there? TY! It's always there unfortunately. If I click and hold on it, it shrinks a bit so I can at least see the whole field. It grows back once I let go of it, but at least it's something. Scoobert_Doo 1 Quote Link to comment Share on other sites More sharing options...
Rune Valentine Posted May 25, 2017 Share Posted May 25, 2017 Thank you for all the help posted on this thread. This is a recurring issue due to how old these games are. Unfortunately no this will not become a pinned post. A simple Forums search will yield this thread as a result, and we don't want the pinned posts clogging up the first page. I'll edit the Neopets Issues thread with a link to this thread instead. acmerasta, Mouseykins and jellysundae 3 Quote Link to comment Share on other sites More sharing options...
acmerasta Posted May 25, 2017 Share Posted May 25, 2017 Another option may be to host it on a pet page maybe? Also, I miss the "Back to top" link on forum pages.... unless I'm just not seeing it... This post has been edited by a member of staff (Rune Valentine) because of a violation of the forum rules. Please keep your posts on topic. Please check your user inbox to see if you have been contacted regarding this incident, then review our rules. Quote Link to comment Share on other sites More sharing options...
LilacLexie Posted October 20, 2020 Share Posted October 20, 2020 Hey! Any chance you have ideas to play in late 2020? I tried the seamonkey browser, IE extensions.... I can't download shockwave anywhere. Quote Link to comment Share on other sites More sharing options...
CoconutDragon Posted October 20, 2020 Share Posted October 20, 2020 1 hour ago, LilacLexie said: Hey! Any chance you have ideas to play in late 2020? I tried the seamonkey browser, IE extensions.... I can't download shockwave anywhere. Hi there! If you're tech savvy, and you've tried everything else, I'd recommend downloading a virtual machine, running an old windows version on it (I use XP). There are plenty of tutorials online on how to use these programs, and they can explain better than me, but here are the files I use --- Oracle (virtual machine): https://www.oracle.com/virtualization/technologies/vm/downloads/virtualbox-downloads.html and here's Oracle's tutorial: https://oracle-base.com/articles/vm/virtualbox-creating-a-new-vm Operating System: https://archive.org/details/WinXPProSP3x86 and Shockwave: https://filehippo.com/fr/download_shockwave/10.1.3.018/ (you won't be able to download it within the virtual machine's internet browser, so you need to download it, then drag and drop into the VM, then install it. --- If you don't want to go through all that stress AND you don't care about trophies/avatars/NP (and just want to play for fun): BlueMaxima's Flashpoint is a program with an archive of thousands of old flash and shockwave games that you can download to your desktop. Most Neopets games are on there, including both Hannah games and Gourmet Club Bowls; while Dice Escape and Frumball are on the request list to be added in the future. https://bluemaxima.org/flashpoint/ I hope this helps ^^ Wildbreeze 1 Quote Link to comment Share on other sites More sharing options...
poninefreak Posted December 9, 2020 Share Posted December 9, 2020 On 10/19/2020 at 8:27 PM, CoconutDragon said: Hi there! If you're tech savvy, and you've tried everything else, I'd recommend downloading a virtual machine, running an old windows version on it (I use XP). There are plenty of tutorials online on how to use these programs, and they can explain better than me, but here are the files I use --- Oracle (virtual machine): https://www.oracle.com/virtualization/technologies/vm/downloads/virtualbox-downloads.html and here's Oracle's tutorial: https://oracle-base.com/articles/vm/virtualbox-creating-a-new-vm Operating System: https://archive.org/details/WinXPProSP3x86 and Shockwave: https://filehippo.com/fr/download_shockwave/10.1.3.018/ (you won't be able to download it within the virtual machine's internet browser, so you need to download it, then drag and drop into the VM, then install it. --- If you don't want to go through all that stress AND you don't care about trophies/avatars/NP (and just want to play for fun): BlueMaxima's Flashpoint is a program with an archive of thousands of old flash and shockwave games that you can download to your desktop. Most Neopets games are on there, including both Hannah games and Gourmet Club Bowls; while Dice Escape and Frumball are on the request list to be added in the future. https://bluemaxima.org/flashpoint/ I hope this helps ^^ I tried logging in to Neopets on the VM, but it won't let me and the screen is wonky. And I can't drag and drop Shockwave onto the VM either, but I might be doing it wrong... Quote Link to comment Share on other sites More sharing options...
CoconutDragon Posted January 15, 2021 Share Posted January 15, 2021 @poninefreak Unfortunately Neo no longer supports old browsers or operating systems. I sent a ticket last month but I doubt I'll ever hear back about it. With the shift to mobile, my solution to shockwave games won't work anymore Quote Link to comment Share on other sites More sharing options...
poninefreak Posted January 18, 2021 Share Posted January 18, 2021 On 1/15/2021 at 5:11 AM, CoconutDragon said: @poninefreak Unfortunately Neo no longer supports old browsers or operating systems. I sent a ticket last month but I doubt I'll ever hear back about it. With the shift to mobile, my solution to shockwave games won't work anymore Ah well... Quote Link to comment Share on other sites More sharing options...
CoconutDragon Posted April 8, 2021 Share Posted April 8, 2021 I'm still mostly on hiatus, but! Update for those who still want to play Shockwave games (also @poninefreak if you're still around ( to drag and drop you just need to go to the VM Settings -> General -> Advanced -> Drag'n'Drop -> Bidirectional)). Following the steps I posted above and going to the login page will result in things looking, well, garbled. In order to log in you'll need to go to neopets.com/login and then TAB down the page until you see a cursor in the garbled mess (at the bottom of the page it won't show a URL, either). Type in your username, TAB again and type your pass, then hit ENTER. You'll be logged in! Just need to have faith in your ability to type without seeing what you're typing haha. From there, Shockwave still works! Quote Link to comment Share on other sites More sharing options...
Alterna Posted July 25, 2023 Share Posted July 25, 2023 On 10/19/2020 at 9:23 PM, LilacLexie said: Hey! Any chance you have ideas to play in late 2020? I tried the seamonkey browser, IE extensions.... I can't download shockwave anywhere. I have something that may interest you...but I did download Shockwave but it doesn't work for Edge! Any clues into a workaround? Quote Link to comment Share on other sites More sharing options...
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