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Official Neopets down/having issues board


Spritzie

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My scores are sending fine...it's just communication stuff that's down for me. Mail, guild messages, neoboards...petpages seem to be working, and so are trade wishlists.

 

So...the games are just me? Well, it starts out sending my scores for the first five games (of SOSD), after that it just stops sending altogether.

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I'm having the same problem. Neoboards went out while I was on them. Can't get neomail either. Tried it on several different browsers and both of my accounts and none of them would load. All I could get was a blank white screen with the sidebar and header.

 

Yes I was trying to read a neomail from a friend and it happened. I also tried different browsers, cleared my cookies thinking it might had been those things. At least I know not alone in this lol Glad I joined after all this time reading things on this board to get an answer! Thank you so much!

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THEY'RE BACK UP

 

This post has been edited by a member of staff (Rune Valentine) because of a violation of the forum rules.

Please keep your posts at 7 words or above.

Please check your user inbox to see if you have been contacted regarding this incident, then review our rules.

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Why can't I log in? Every time I try, it just reloads back to the log in page. Did I get hacked or something?

 

 

It's not that I put in the wrong password because I didn't see any "bad password" sign.

 

This post has been edited by a member of staff (Rune Valentine) because of a violation of the forum rules.

Please don't double post. If you would like to add something, use the 'Edit' button.

Please check your user inbox to see if you have been contacted regarding this incident, then review our rules.

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Why can't I log in? Every time I try, it just reloads back to the log in page. Did I get hacked or something?

 

 

It's not that I put in the wrong password because I didn't see any "bad password" sign.

 

This post has been edited by a member of staff (Rune Valentine) because of a violation of the forum rules.

Please don't double post. If you would like to add something, use the 'Edit' button.

Please check your user inbox to see if you have been contacted regarding this incident, then review our rules.

Try clearing your browser cache, giving Neopets a hard refresh (CTRL + F5) or switch browsers if you're still having a problem.

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Neopets is suddenly not working for me, I get a timed out error on Firefox and Chrome even though Down or Not? and other sites say it's up. Anyone else having this problem?

I'm having the same problem :/ I've even tried different browsers like you stated.. And yeah a site keeps saying its up :S very odd! I just woke up and wanted to play :sad02:

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Downforeveryoneorjustme simplu ALWAYS says Neopets is up; I believe it's because when it's down, it's down only for users who are logged in.

 

But anyways, having a similar problem right now. The site is very, very slow and sometimes the pages will load in half. All other sites are working fine for me, so it's only Neopets.

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  • 3 weeks later...

^^Yeah, I've been logging in with my correct password and it is saying its incorrect. I logged in on my phone earlier and it worked, but now on the laptop it isn't.

Also, when I have been trying to reset my password (originally thought I had been hacked) it is saying that an error occurred..

Hope it gets fixed soon!

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And forgot password also doesn't work, and trying to change your current password doesn't work. I had a minor freak out when I checked my sides, but then I went to see the NeoBoards, and thankfully I wasn't the only one :)

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^^Yes, I tried that. When really obscure usernames where taken, I tried seeing if button-mashing worked and they were taken too. So no new accounts.

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Same problems here. I can't sign in, says password is wrong when it's not. I thought my account was stolen after a password request because that didn't work. Creating a new account is also impossible because no matter how obscure the username is it says it's taken. We're locked out :( I hope tnt fixed the problem soon.

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