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Official Neopets down/having issues board


Spritzie

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It's loading slow, but I notice that I got logged out. Did this happen to anyone else? o:

Not this time around, but it happened to me a few days ago twice in a row. I know it has happened to several others so far, as there are some mentions of it spread through the various threads about Neopets' various ongoing issues.

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Neopets has been trying to load for 30 seconds to 45 seconds now. And it isn't my network cause everything else is loading fine. :| I feel like I'm back on dial-up for Neopets.

 

And the neopoints thing had gotten worse when I went to get my interest.

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Neopoints issues are going back-and-forth for me still, though they seem to have stabilized slightly. Now, whenever I play a game, the first score sent causes the Neopoints to update properly, whereas second and third act as though no NP is added (it does, however, show up again later). Occasionally reverts back to NP pre-first game, but not as often as before and in those cases tends to correct itself relatively quickly (that is, within about five minutes mostly).

 

Similarly, trying to switch active pets still is as unpredictable as ever the past day+. Items are slow to show up in inventory, SDB and shop but do show up eventually.

 

Lag is absolutely terrible the past hour but interspersed with brief moments of lag-free Neopets' browsing. During the periods of bad lag, however, the lag is severe enough to even impact the flash games, causing them to frequently stall, slow down, occasionally simply not respond to input at all.

 

Severity of the lag is bad enough that with some frequency, my loading pages actually time-out or result in an error message of some kind.

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It's not really lagging for me, but I've just about had enough of the glitching nps now - for about 3 or 4 days, it isn't telling me the right amount - it's going up and down and up and down, then gets stuck at a total, I try to put it and the bank and suddenly I have about 200 nps less -.- really, really not impressed...

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From my end, it looks like it isn't so much down as experiencing ridiculously heavy lag. I am getting through with some difficulty, but about half my pages lag out and the other half has a loading time upwards of a minute.

 

 

 

Thanks SillySilenia, that's exactly what I was wondering. My ISP always gives me a very slow speed and that makes it difficult to tell whether the site is actually inaccessible or if my very slow ISP combined with the tremendous lag on Neopets makes Neopets appear offline when it's actually just lagging.

 

 

Edited to update this. When clicking on NC Mall I just got this message:

504 - Gateway Timeout

 

 

 

Another edit to show the shortened link for the down for everyone or just me site:

 

http://isup.me/http://www.neopets.com/

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Thanks SillySilenia, that's exactly what I was wondering. My ISP always gives me a very slow speed and that makes it difficult to tell whether the site is actually inaccessible or if my very slow ISP combined with the tremendous lag on Neopets makes Neopets appear offline when it's actually just lagging.

Glad to have been of help. I am on moderately fast internet myself but even with a fairly good connection it can be difficult to tell from time to time. (Such as those times where the lag is bad enough that barely 5% of the tabs actually load. You need to have a fair amount of tabs open then to have one get through. Only reason I notice during those times is because I'm the queen of multi-tabbing. -cough- sorry, meant multitasking.)

 

However, when the lag is so bad that the majority of pages don't actually load or take several minutes to do so, it's not like you can get anything done anyway, so it may as well be considered "down", I guess.

 

EDIT to respond to your edit: Mall is loading for me, albeit slowly.

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isitdownright now says neopets is up, but nothing is loading for me. I don't get an error or anything; the page just says it's loading forever but never does anything. I was hoping to make sme last minute NPs. :(

 

ETA: it also says I don't have any games in my favourites even though I do.

ETA2: I finally got a game to load after three solid minutes of waiting.

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Fair few of my tabs are once again misfiring--that is; they load, until the border of the "active neopet" has shown up and then stop doing anything useful for at least three minutes.

 

(Can't tell if they actually attempt to load beyond that or simply stall. The tab gives off the symbol that it's loading, but nothing actually changes and invariably they time out three to ten minutes later)

 

Some of my other tabs do still get through. If I'm willing to wait a minute or two.

 

About half my scores sent result in a "server issues" message; however, of those that do, about half seem to get through anyway. So basically, about 1/4th of the scores doesn't go through, 1/4th claims not to go through but does in fact get through and half gets through without too many issues beyond ridiculous sending times.

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I'm the queen of multi-tabbing. -cough- sorry, meant multitasking.)

 

:laughingsmiley: That makes us twins because I am the Queen :hair: of multi-tabbing.

Most days I'm on Neopets, I have over 100 tabs open at once, plus some here on TDN, the Sunny place and the Jelly site.

I thought that having that many tabs open would make it more difficult to load a site. I will try again.

 

 

Fair few of my tabs are once again misfiring--that is; they load, until the border of the "active neopet" has shown up and then stop doing anything useful for at least three minutes.

 

(Can't tell if they actually attempt to load beyond that or simply stall. The tab gives off the symbol that it's loading, but nothing actually changes and invariably they time out three to ten minutes later)

 

Some of my other tabs do still get through. If I'm willing to wait a minute or two.

 

About half my scores sent result in a "server issues" message; however, of those that do, about half seem to get through anyway. So basically, about 1/4th of the scores doesn't go through, 1/4th claims not to go through but does in fact get through and half gets through without too many issues beyond ridiculous sending times.

 

 

My score sending has been very slow for the first time I play a game, then it loads faster and gives me the NPs right away.

 

 

 

 

EDIT to respond to your edit: Mall is loading for me, albeit slowly.

 

Interesting. Thanks SillySilenia.

 

 

isitdownright now says neopets is up, but nothing is loading for me. I don't get an error or anything; the page just says it's loading forever but never does anything. I was hoping to make sme last minute NPs. :(

 

ETA: it also says I don't have any games in my favourites even though I do.

ETA2: I finally got a game to load after three solid minutes of waiting.

 

 

Thanks Orangebright. I sure hope TNT fixes this soon.

 

 

Well, it's down for me and for everyone, or at least isitdownrightnow.com says so. :(

 

Thanks Nousha. I don't understand why they are waiting until tomorrow for the planned outage. It's impossible for me to play a game requiring any skill level.

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It's officially down now!!! :sad02: No neopets for 12 hrs. Who thinks it will be ONLY twelve hours? Not me. lol

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It feels like 12 hours right now. :laughingsmiley:

Three hours to go and counting, then NO MORE LAG!! Um, yeah right. :shiftyeyes_anim:

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