deboratibi Posted September 15, 2017 Share Posted September 15, 2017 It has come to my attention that some people are unable to vote on The Runway's voting topic due to an error. We're trying to figure out what's going on, so if you're seeing this, please try to vote on the poll above and let me know what happens. Thanks, Deb Quote Link to comment Share on other sites More sharing options...
Mouseykins Posted September 15, 2017 Share Posted September 15, 2017 I voted fine on both this topic and the voting topic. Hopefully we can narrow down what's going on. deboratibi 1 Quote Link to comment Share on other sites More sharing options...
deboratibi Posted September 15, 2017 Author Share Posted September 15, 2017 I was able to vote here too and on the Battleground of the Obelisk topic, but at least 4 different users reported having this problem To anyone else reading: are you able to reply to topics that have a poll in them (like this one)? I wanted to know if the fact that no one replied to the voting topic and so far only Dawn replied here might have anything to do with it, or if it's a coincidence. Mouseykins 1 Quote Link to comment Share on other sites More sharing options...
hrtbrk Posted September 15, 2017 Share Posted September 15, 2017 I have looked through all the settings and permissions and nothing has been changed that I can see. All user groups have the same posting/reading permissions as before. If you are unable to post/reply to polls please tell me when this started happening and what exactly is said when you try (screenshots, error code numbers, site theme etc) so we can try to track this issue down. deboratibi 1 Quote Link to comment Share on other sites More sharing options...
Angeló Posted September 15, 2017 Share Posted September 15, 2017 i voted normally here and i can reply as well didnt try to vote in the Runway yet Quote Link to comment Share on other sites More sharing options...
Mouseykins Posted September 15, 2017 Share Posted September 15, 2017 When I voted both times I was using the Default theme. Quote Link to comment Share on other sites More sharing options...
jellysundae Posted September 15, 2017 Share Posted September 15, 2017 I could vote ok in both. I'm using Firefox in case it's a browser update causing this. Quote Link to comment Share on other sites More sharing options...
balloongal247 Posted September 15, 2017 Share Posted September 15, 2017 I voted fine here, obelisk and runway. I hadn't responded to runway, because I was one of the first people to vote, so I figured the issue might have started after I voted, also the vote is public, so I figured you could look at it and see that I'd voted. I am using the default theme so that I can see reactions. I could see the voting issue being an issue with upgrade/theme compatibility.. Also, Chrome, Chromebook. Quote Link to comment Share on other sites More sharing options...
Nielo Posted September 15, 2017 Share Posted September 15, 2017 I haven't voted yet and am currently using the default theme as well, but I'll switch to the custom theme and try voting that way, to see what happens. Edit: I'm not sure if I've gone blind/insane/missed a post on this, but when I scroll down to the bottom of the forum to find the 'theme' button, so I can switch to a custom theme, it's... not there. (I'm adding a screenshot, because it's pretty late here and I've had a long day, and it's entirely possible I'm simply not seeing it, or that I'm looking in the wrong place.) Quote Link to comment Share on other sites More sharing options...
balloongal247 Posted September 15, 2017 Share Posted September 15, 2017 *goes to tell you where it is* ummm.. *looks closer* ummm, yeah, it's definitely disappeared. I looked at it when looking at this thread earlier, and it was there, and now it is definitely not there. Nielo 1 Quote Link to comment Share on other sites More sharing options...
preposter_ Posted September 16, 2017 Share Posted September 16, 2017 I was finally able to vote. I hope the others are as well. I have never changed my theme, and I was unaware there were other places you could vote from. Quote Link to comment Share on other sites More sharing options...
Mouseykins Posted September 16, 2017 Share Posted September 16, 2017 8 hours ago, Nielo said: I haven't voted yet and am currently using the default theme as well, but I'll switch to the custom theme and try voting that way, to see what happens. Edit: I'm not sure if I've gone blind/insane/missed a post on this, but when I scroll down to the bottom of the forum to find the 'theme' button, so I can switch to a custom theme, it's... not there. (I'm adding a screenshot, because it's pretty late here and I've had a long day, and it's entirely possible I'm simply not seeing it, or that I'm looking in the wrong place.) It should be to the left of the Contact Us. Maybe try logging out and back in? Disregard! Hrtbrk solved it below! Nielo 1 Quote Link to comment Share on other sites More sharing options...
hrtbrk Posted September 16, 2017 Share Posted September 16, 2017 @Nielo Since the previous theme no longer functions with this version of the forum, I have removed it. It was what was causing some users to not view certain threads or be able to vote in polls. As such, users will no longer see the Theme button as no other themes are available to select. Everyone should now be using the blue default theme.. by default deboratibi, Mouseykins, balloongal247 and 1 other 4 Quote Link to comment Share on other sites More sharing options...
Nielo Posted September 16, 2017 Share Posted September 16, 2017 7 hours ago, hrtbrk said: @Nielo Since the previous theme no longer functions with this version of the forum, I have removed it. It was what was causing some users to not view certain threads or be able to vote in polls. As such, users will no longer see the Theme button as no other themes are available to select. Everyone should now be using the blue default theme.. by default Thanks, that makes sense. (It's good to know I haven't gone insane. ) Mouseykins 1 Quote Link to comment Share on other sites More sharing options...
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