blowupthesun Posted November 8, 2013 Share Posted November 8, 2013 I GOT MY ACCOUNT BACK!!!!!!!!!!!!! I can't believe it!! I got frozen in I think Feb 2011. It took up until a month ago to get a response to my ticket and I was so annoyed that they would totally ignore me I stopped using neopets until I got the email and started using a side account. Then today, IT HAPPENED! I got the email saying I could get into the account and now I'M IN! Woohoo! I was either frozen for being hacked or went crazy with my bank account, because it's empty, but I really just wanted to account/pets back. I wanted to let everyone know, because I always hear about people getting their account taken, but not as often getting them back, but I guess it does happen. missmadiemay, Xepha, Emily and 1 other 4 Quote Link to comment Share on other sites More sharing options...
lianakos Posted November 8, 2013 Share Posted November 8, 2013 Congratulations! You are so lucky! I am very happy for you! Quote Link to comment Share on other sites More sharing options...
Duma Posted November 8, 2013 Share Posted November 8, 2013 YAY! That IS such good news! Congratulation! Don't forget to change your pin/pw! Quote Link to comment Share on other sites More sharing options...
AJ11 Posted November 8, 2013 Share Posted November 8, 2013 thats wonderful news!!! can you tell us what info you had that you think helped you to get your account back? Quote Link to comment Share on other sites More sharing options...
blowupthesun Posted November 8, 2013 Author Share Posted November 8, 2013 thats wonderful news!!! can you tell us what info you had that you think helped you to get your account back? I actually didn't give them much info. I sent an email basically saying I've been using the site forever and this was my favorite account. I could maybe think of stuff in my SBD and closet, I keep a list of avatars, which nobody else would have, know some names of neofriends. I know how I used the site and what I liked to do, favorite games, that sort of thing, and they should let me know if there was anything I could do and what information they wanted. The only specifics I gave were the names of 3 neofriends, the rest I was kind of just letting them know I could have it if they asked for it. I thought it might be enough to get them to answer the email, but I guess that was all they needed to reopen my account. Quote Link to comment Share on other sites More sharing options...
phnee Posted November 8, 2013 Share Posted November 8, 2013 That is great news. Congratulations. :woot:This post has been edited by a member of staff (Spritzie) because of a violation of the forum rules.Please keep your posts at 7 words or above.Please check your user inbox to see if you have been contacted regarding this incident, then review our rules. Quote Link to comment Share on other sites More sharing options...
zhellin Posted November 8, 2013 Share Posted November 8, 2013 WOW! CONGRATULATIONS!! Epic news. I surely wish I could get my beautiful account back, but I was like a 9-year-old kid and didn't take notes of anything on the account so, I DON'T KNOW JACK ABOUT IT. Hope you enjoy your account!~ Glad you got it back!!! :D Quote Link to comment Share on other sites More sharing options...
Shawn Ashley Posted November 9, 2013 Share Posted November 9, 2013 I GOT MY ACCOUNT BACK!!!!!!!!!!!!! I can't believe it!! I got frozen in I think Feb 2011. It took up until a month ago to get a response to my ticket and I was so annoyed that they would totally ignore me I stopped using neopets until I got the email and started using a side account. Then today, IT HAPPENED! I got the email saying I could get into the account and now I'M IN! Woohoo! I was either frozen for being hacked or went crazy with my bank account, because it's empty, but I really just wanted to account/pets back. I wanted to let everyone know, because I always hear about people getting their account taken, but not as often getting them back, but I guess it does happen. I told you :) Pestering them helps... I knew you'd get it back. Quote Link to comment Share on other sites More sharing options...
_snuffles Posted November 21, 2013 Share Posted November 21, 2013 That's wonderful! Happy for you :)I can't get into my side that has an Ice Bori bc I used a student email and now I'm graduated...even though I can provide them with info they won't give me my account back...sigh. Quote Link to comment Share on other sites More sharing options...
missuninvited Posted November 22, 2013 Share Posted November 22, 2013 I need to record my info to have in case this happens... I've been meaning to and just never have. Anything other than what you mentioned that's good to know? Account age, any of that? I'm so scared of getting one of those random icings :sad01_anim: Quote Link to comment Share on other sites More sharing options...
Duma Posted November 22, 2013 Share Posted November 22, 2013 I have this page bookmarked, planning on typing it out for my account too. Better safe then sorry. http://www.neopets.com/~shimmeringbliss Still have to take the time to do it though. xD Quote Link to comment Share on other sites More sharing options...
Venus0523 Posted November 25, 2013 Share Posted November 25, 2013 Congrats on getting your account back! Thank you Duma for the form, I had no idea that existed, but will be sure an track all required information from now on! Quote Link to comment Share on other sites More sharing options...
nadabrovitchka Posted November 28, 2013 Share Posted November 28, 2013 Congratulations! I'm happy for you. It happened to me too with my 6 years account, I didn't remember much but could get it back :) Quote Link to comment Share on other sites More sharing options...
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