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Ian

Management
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  1. Like
    Ian got a reaction from acmerasta in Avatar Counter Stuck   
    Hey everybody,
    Thank you for all of the additional details. What was common in all of your stories was that the counter images were inaccurate on the forums but not in other locations. After further investigation, this is because the forums cache remote images served from non TDN Forums domain names. This cache was set to save images for 7 days and serve them as is, thus the inaccuracy in the counts. I have since lowered the cache to 1 day, the minimum setting but am looking to make this even lower for everybody's sanity.
    The obvious question is: why cache? I can't disable this caching mechanism altogether because these images are cached to make them "secure" (HTTPS). For example, an http:// image served on a secure https:// TDN Forums throws browser errors. To be fully HTTPS, every asset on the page displayed must also be HTTPS. So we "grab and cache" non-HTTPS remote images at the forums to essentially make them HTTPS.
    If that makes no sense, don't worry. Please give me a little extra time to investigate. I hope to have a permanent solution soon. In the meantime, counters displayed at TDN Forums will update now at least within a day.
    Rest assured that your counts are being displayed live everywhere else.
  2. Like
    Ian got a reaction from casperiscaptain in Avatar Counter Stuck   
    Hey everybody,
    Thank you for all of the additional details. What was common in all of your stories was that the counter images were inaccurate on the forums but not in other locations. After further investigation, this is because the forums cache remote images served from non TDN Forums domain names. This cache was set to save images for 7 days and serve them as is, thus the inaccuracy in the counts. I have since lowered the cache to 1 day, the minimum setting but am looking to make this even lower for everybody's sanity.
    The obvious question is: why cache? I can't disable this caching mechanism altogether because these images are cached to make them "secure" (HTTPS). For example, an http:// image served on a secure https:// TDN Forums throws browser errors. To be fully HTTPS, every asset on the page displayed must also be HTTPS. So we "grab and cache" non-HTTPS remote images at the forums to essentially make them HTTPS.
    If that makes no sense, don't worry. Please give me a little extra time to investigate. I hope to have a permanent solution soon. In the meantime, counters displayed at TDN Forums will update now at least within a day.
    Rest assured that your counts are being displayed live everywhere else.
  3. Like
    Ian got a reaction from Mouseykins in Avatar Counter Stuck   
    Hey everybody,
    Thank you for all of the additional details. What was common in all of your stories was that the counter images were inaccurate on the forums but not in other locations. After further investigation, this is because the forums cache remote images served from non TDN Forums domain names. This cache was set to save images for 7 days and serve them as is, thus the inaccuracy in the counts. I have since lowered the cache to 1 day, the minimum setting but am looking to make this even lower for everybody's sanity.
    The obvious question is: why cache? I can't disable this caching mechanism altogether because these images are cached to make them "secure" (HTTPS). For example, an http:// image served on a secure https:// TDN Forums throws browser errors. To be fully HTTPS, every asset on the page displayed must also be HTTPS. So we "grab and cache" non-HTTPS remote images at the forums to essentially make them HTTPS.
    If that makes no sense, don't worry. Please give me a little extra time to investigate. I hope to have a permanent solution soon. In the meantime, counters displayed at TDN Forums will update now at least within a day.
    Rest assured that your counts are being displayed live everywhere else.
  4. Like
    Ian got a reaction from Scoobert_Doo in Avatar Counter Stuck   
    @kayahtik @Yuiina @Zimmerchild @casperiscaptain @Scoobert_Doo
    Hey guys! Sorry for the trouble. Is this issue still persisting? I just unchecked/checked an avatar at Neoavatars and my counter updated both times, so I'm unable to replicate this issue. A hard refresh was an instant update for me on Google Chrome.
    For those of you who are still having issues, can you please copy and paste the direct image URL into your post that I can have a look at? Are you expecting it to be higher/lower than what it is? Did you try clearing your browser's cache?
    Try going to the checklists again and quickly uncheck + check to see if the systems update. This may have been a momentary hiccup.
  5. Like
    Ian reacted to Rune Valentine in Avatar Counter Stuck   
    Hi everyone, than you for bringing this to our attention. I'll ask Ian to have a look at the issue. :)
  6. Like
    Ian reacted to kayahtik in Avatar Counter Stuck   
    Hi guys,
    I'm guessing this may have something to do with the forums being upgraded recently? But my TDN avatar counter seems to be stuck at 229 (I'm now at 231). I tried re-importing my avatars, re-pasting the code into my signature, etc., but I can't get it to update. Am I missing something? 
  7. Like
    Ian got a reaction from Aimee in The Daily Neopets Forum Guidelines   
    Hi!

    My name is Ian and I'm the creator of The Daily Neopets. On behalf of all of The Daily Neopets and its members, welcome! We're glad you're here. b)

    In this topic, I'll outline the guidelines for The Daily Neopets Forums. At The Daily Neopets, we strive to be a friendly Neopets community that's focused on Neopets discussion and help. These guidelines have been put in place to ensure that The Daily Neopets Forums remain a friendly place with meaningful content. And if you're ever unsure about something, be sure to contact one of our Global Moderators; they're here to help and answer any questions you might have.

    1. Respect All Members

    The Golden Rule at The Daily Neopets is "do unto others as you would have them do unto you." Being respectful means being kind and courteous to one another and keeping your cool in tense situations. Harassing and/or trolling others is never the way to resolve conflict; always contact a Moderator if a situation gets out of hand.

    2. Don't Post S.P.A.M. (short, pointless, annoying messages)

    Here's how we would define spam:
    Posts that are less than 7 words. (Adding off-topic words to add to post word count is considered spam.) Excessive use of smilies without any meaningful post content. Posts that bump an irrelevant topic back up to the top. Posts that are irrelevant. Any posts that use chat speak or are virtually incomprehensible. Double posts (No two or more posts in a row by the same member. "Edit" your posts to add information or use "MultiQuote" for your initial reply when replying to multiple posts.) Duplicate topics (you can search for a topic to see if it already exists). 3. Duplicate Forum Accounts

    There is no need for anyone to have more than one account at TDN Forums as they are all the same. Duplicate accounts will be removed.

    4. Neopets Guidelines Apply Here

    For this reason do not post: (1) links to Neopets cheat programs or sites that sell Neopoints for real money, (2) messages asking for sensitive information like email addresses, Neopets PINs, and passwords, (3) messages asking for other personally identifiable information (respect other members' privacy), and (4) scam or chain messages.

    5. Prohibited Content

    Posting the following kind of content is always prohibited.
    Links to harmful websites (cookie grabbers, trojans, viruses, worms) Links to any web site that could assist in circumventing Neopets' rules Any sites considered illegal by U.S. law Links to pornographic, suggestive, discriminatory, or obscene web sites Inappropriate profile pictures Swear words (allowed words: gosh, stupid, crap, heck, dang, sucks) For swear words/general language, if it's not allowed on the Neoboards, it's generally not allowed here either. Backseat moderating: click the "Report" button next to the post or topic instead Advertising/links to any real life items for sale 6. Signature Guidelines
    All signature images should fit within a 500x250 px area. Keep your adoptables (i.e. Egg Cave) on one line, with a maximum of 5 adoptables. Moderators can still remove signatures that follow all of these rules if deemed obnoxious or inappropriate. 7. Do Not Remove Moderator Edits

    At TDN Forums, one way moderators will let you know that you've broken a rule is through editing one of your offending posts with a moderator notice. Please take time to review these edits so that you don't break the same rule twice. Removing these moderator edits from any of your posts is prohibited and will lead to additional infractions.

    Methods of Warning
    Verbal warnings: verbal warnings are reminders from your Moderators about a guideline that you've broken. You'll receive these via PM. When received, please take time to review this topic again so you don't repeat the same mistake. Warnings: warnings are official and are made a part of your warn level and record at TDN Forums. Warning levels range from 0-6 Warning Points. Members are banned at 6 Warning Points. To decrease your warning points, please see this topic. Suspensions: temporary suspension are sometimes used in conjunction with an official warning. Permanent Bans: permanent bans are issued to spam bots, trolls, and members who have been repeatedly warned but have not changed. Our Warning Policy
    +1 Warning Point: given after 7 minor offenses and a verbal warning (off-topic post, short post, double post, duplicate topic) +2 Warning Points: given if a 7-day moderator review period does nothing to lessen rule-breaking and continues on with 5 or more infractions. Two warning points are also given to trolls, flame-baiters, members who mention cheats, and members who are deliberately rude to other members or staff. +3 Warning Points: given after a member has already incurred 3 Warning Points and has not changed their behavior. At 6 Warning Points: Banned A Note On Pinned Topics
    Moderators may pin topics to the top of a forum if they are particularly useful and relevant. Pinned topics are not, however, a popularity contest. A popular topic doesn't necessarily mean it'll be pinned. Moderators can pin and unpin topics at their discretion. Thank you for helping keep The Daily Neopets Forum the best Neopets forum on earth!
  8. Like
    Ian got a reaction from missmadiemay in TDN Forums Is Now Served over SSL   
    Dear members,
    In accordance with modern web standards, TDN Forums is now being served over SSL, a secure connection. Your browser should say "HTTPS" in the URL and be marked as "Secure" by your browser. If you're not exactly sure what this means, it just means that TDN Forums is more secure than it was before.
    Thank you for being a part of TDN Forums. Enjoy and have fun! 
    TDN Management
  9. Like
    Ian got a reaction from tk421beth in Avatar Lending Program Front Page Fixed   
    Hey everybody!
    We apologize for the wonky appearance of the ALP front page since ~31 January. This had to do with our front page news export that is streamed from TDN Forums. We had to make some system changes.
    Now... we're in tip-top shape. It's all fixed. Thanks much!

  10. Like
    Ian got a reaction from Mouseykins in TDN Forums RSS Feeds Have Been Fixed   
    Hi everybody,
    Our RSS feeds have been showing topics from many different areas of TDN Forums instead of just one area. This has been fixed. Our RSS feeds are now displaying the correct content for Unreleased Neopets News, Crossword & Daily Puzzle Answers, and TDN Forums Announcements.
    All our RSS feed URLs have been updated and should be updated by any of your RSS clients that consume this data. We apologize for this inconvenience.
    Thank you for your patience throughout this transition.
    TDN Management
  11. Like
    Ian got a reaction from life_eclectic in TDN Forums Is Now Served over SSL   
    Dear members,
    In accordance with modern web standards, TDN Forums is now being served over SSL, a secure connection. Your browser should say "HTTPS" in the URL and be marked as "Secure" by your browser. If you're not exactly sure what this means, it just means that TDN Forums is more secure than it was before.
    Thank you for being a part of TDN Forums. Enjoy and have fun! 
    TDN Management
  12. Like
    Ian got a reaction from smoss1 in TDN Forums Is Now Served over SSL   
    Dear members,
    In accordance with modern web standards, TDN Forums is now being served over SSL, a secure connection. Your browser should say "HTTPS" in the URL and be marked as "Secure" by your browser. If you're not exactly sure what this means, it just means that TDN Forums is more secure than it was before.
    Thank you for being a part of TDN Forums. Enjoy and have fun! 
    TDN Management
  13. Like
    Ian got a reaction from Scoobert_Doo in TDN Forums Is Now Served over SSL   
    Dear members,
    In accordance with modern web standards, TDN Forums is now being served over SSL, a secure connection. Your browser should say "HTTPS" in the URL and be marked as "Secure" by your browser. If you're not exactly sure what this means, it just means that TDN Forums is more secure than it was before.
    Thank you for being a part of TDN Forums. Enjoy and have fun! 
    TDN Management
  14. Like
    Ian got a reaction from megbowles17 in TDN Forums Is Now Served over SSL   
    Dear members,
    In accordance with modern web standards, TDN Forums is now being served over SSL, a secure connection. Your browser should say "HTTPS" in the URL and be marked as "Secure" by your browser. If you're not exactly sure what this means, it just means that TDN Forums is more secure than it was before.
    Thank you for being a part of TDN Forums. Enjoy and have fun! 
    TDN Management
  15. Like
    Ian got a reaction from Nielo in TDN Forums Is Now Served over SSL   
    Dear members,
    In accordance with modern web standards, TDN Forums is now being served over SSL, a secure connection. Your browser should say "HTTPS" in the URL and be marked as "Secure" by your browser. If you're not exactly sure what this means, it just means that TDN Forums is more secure than it was before.
    Thank you for being a part of TDN Forums. Enjoy and have fun! 
    TDN Management
  16. Like
    Ian got a reaction from jellysundae in TDN Forums Is Now Served over SSL   
    Dear members,
    In accordance with modern web standards, TDN Forums is now being served over SSL, a secure connection. Your browser should say "HTTPS" in the URL and be marked as "Secure" by your browser. If you're not exactly sure what this means, it just means that TDN Forums is more secure than it was before.
    Thank you for being a part of TDN Forums. Enjoy and have fun! 
    TDN Management
  17. Like
    Ian got a reaction from heartybfast in Customize your TDN Forums experience with different colors   
    Hey all!
    As part of the TDN Forums upgrade, we have a new forum theme called Shift that allows you to select your own color scheme. Just click the paint brush in the forum header to add your own flair.
    Thanks for being a part!
    Best,
    Ian
  18. Like
    Ian got a reaction from Airazon in The Daily Neopets Forum Guidelines   
    Hi!

    My name is Ian and I'm the creator of The Daily Neopets. On behalf of all of The Daily Neopets and its members, welcome! We're glad you're here. b)

    In this topic, I'll outline the guidelines for The Daily Neopets Forums. At The Daily Neopets, we strive to be a friendly Neopets community that's focused on Neopets discussion and help. These guidelines have been put in place to ensure that The Daily Neopets Forums remain a friendly place with meaningful content. And if you're ever unsure about something, be sure to contact one of our Global Moderators; they're here to help and answer any questions you might have.

    1. Respect All Members

    The Golden Rule at The Daily Neopets is "do unto others as you would have them do unto you." Being respectful means being kind and courteous to one another and keeping your cool in tense situations. Harassing and/or trolling others is never the way to resolve conflict; always contact a Moderator if a situation gets out of hand.

    2. Don't Post S.P.A.M. (short, pointless, annoying messages)

    Here's how we would define spam:
    Posts that are less than 7 words. (Adding off-topic words to add to post word count is considered spam.) Excessive use of smilies without any meaningful post content. Posts that bump an irrelevant topic back up to the top. Posts that are irrelevant. Any posts that use chat speak or are virtually incomprehensible. Double posts (No two or more posts in a row by the same member. "Edit" your posts to add information or use "MultiQuote" for your initial reply when replying to multiple posts.) Duplicate topics (you can search for a topic to see if it already exists). 3. Duplicate Forum Accounts

    There is no need for anyone to have more than one account at TDN Forums as they are all the same. Duplicate accounts will be removed.

    4. Neopets Guidelines Apply Here

    For this reason do not post: (1) links to Neopets cheat programs or sites that sell Neopoints for real money, (2) messages asking for sensitive information like email addresses, Neopets PINs, and passwords, (3) messages asking for other personally identifiable information (respect other members' privacy), and (4) scam or chain messages.

    5. Prohibited Content

    Posting the following kind of content is always prohibited.
    Links to harmful websites (cookie grabbers, trojans, viruses, worms) Links to any web site that could assist in circumventing Neopets' rules Any sites considered illegal by U.S. law Links to pornographic, suggestive, discriminatory, or obscene web sites Inappropriate profile pictures Swear words (allowed words: gosh, stupid, crap, heck, dang, sucks) For swear words/general language, if it's not allowed on the Neoboards, it's generally not allowed here either. Backseat moderating: click the "Report" button next to the post or topic instead Advertising/links to any real life items for sale 6. Signature Guidelines
    All signature images should fit within a 500x250 px area. Keep your adoptables (i.e. Egg Cave) on one line, with a maximum of 5 adoptables. Moderators can still remove signatures that follow all of these rules if deemed obnoxious or inappropriate. 7. Do Not Remove Moderator Edits

    At TDN Forums, one way moderators will let you know that you've broken a rule is through editing one of your offending posts with a moderator notice. Please take time to review these edits so that you don't break the same rule twice. Removing these moderator edits from any of your posts is prohibited and will lead to additional infractions.

    Methods of Warning
    Verbal warnings: verbal warnings are reminders from your Moderators about a guideline that you've broken. You'll receive these via PM. When received, please take time to review this topic again so you don't repeat the same mistake. Warnings: warnings are official and are made a part of your warn level and record at TDN Forums. Warning levels range from 0-6 Warning Points. Members are banned at 6 Warning Points. To decrease your warning points, please see this topic. Suspensions: temporary suspension are sometimes used in conjunction with an official warning. Permanent Bans: permanent bans are issued to spam bots, trolls, and members who have been repeatedly warned but have not changed. Our Warning Policy
    +1 Warning Point: given after 7 minor offenses and a verbal warning (off-topic post, short post, double post, duplicate topic) +2 Warning Points: given if a 7-day moderator review period does nothing to lessen rule-breaking and continues on with 5 or more infractions. Two warning points are also given to trolls, flame-baiters, members who mention cheats, and members who are deliberately rude to other members or staff. +3 Warning Points: given after a member has already incurred 3 Warning Points and has not changed their behavior. At 6 Warning Points: Banned A Note On Pinned Topics
    Moderators may pin topics to the top of a forum if they are particularly useful and relevant. Pinned topics are not, however, a popularity contest. A popular topic doesn't necessarily mean it'll be pinned. Moderators can pin and unpin topics at their discretion. Thank you for helping keep The Daily Neopets Forum the best Neopets forum on earth!
  19. Like
    Ian got a reaction from heartybfast in Avatar Lending Program Front Page Fixed   
    Hey everybody!
    We apologize for the wonky appearance of the ALP front page since ~31 January. This had to do with our front page news export that is streamed from TDN Forums. We had to make some system changes.
    Now... we're in tip-top shape. It's all fixed. Thanks much!

  20. Like
    Ian got a reaction from Spritzie in Customize your TDN Forums experience with different colors   
    Hey all!
    As part of the TDN Forums upgrade, we have a new forum theme called Shift that allows you to select your own color scheme. Just click the paint brush in the forum header to add your own flair.
    Thanks for being a part!
    Best,
    Ian
  21. Like
    Ian got a reaction from Scoobert_Doo in Avatar Lending Program Front Page Fixed   
    Hey everybody!
    We apologize for the wonky appearance of the ALP front page since ~31 January. This had to do with our front page news export that is streamed from TDN Forums. We had to make some system changes.
    Now... we're in tip-top shape. It's all fixed. Thanks much!

  22. Like
    Ian got a reaction from Mouseykins in Avatar Lending Program Front Page Fixed   
    Hey everybody!
    We apologize for the wonky appearance of the ALP front page since ~31 January. This had to do with our front page news export that is streamed from TDN Forums. We had to make some system changes.
    Now... we're in tip-top shape. It's all fixed. Thanks much!

  23. Like
    Ian got a reaction from Mouseykins in Customization Front Page News Fixed   
    Hey everybody!
    We apologize for the wonky appearance of the Customization items database front page since ~31 January. This had to do with our front page news export that is streamed from TDN Forums. We had to make some system changes.
    Now... we're in tip-top shape. It's all fixed. Thanks much!

  24. Like
    Ian got a reaction from life_eclectic in Neopets News Back on the Front Page   
    Dear visitors,
    We apologize for the brief moment of time where Neopets news, Faerie Crossword, and Daily Puzzle Answers were missing from TDN main site. This was due to a software upgrade involving our forum software, which exports this data to the main site. Rest assured... this information is back for your viewing pleasure.
    If you're interested, check out the latest updates from TDN Forums here.
    TDN Management
  25. Like
    Ian got a reaction from Mouseykins in Welcome to February!   
    News is back on the front page! Yay!
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