granny63020 Posted March 27 Share Posted March 27 I am trying to access TDN to do my dailies and this NeoPass ad keeps popping up. I can't figure out how to get rid of it. I do not want to join NeoPass. Can someone tell me how to get this off my screen so I can proceed with my dailies? Please and thank you! Quote Link to comment Share on other sites More sharing options...
Aranel Posted March 27 Share Posted March 27 I read somewhere that if you zoom your screen wayyyyy out, eventually you'll be able to see an exit X in the corner. I didn't have the issue myself, so I can't confirm for sure that it works. But I hope this helps! Quote Link to comment Share on other sites More sharing options...
Duma Posted March 27 Share Posted March 27 I was able to just close it, but I did have to close it on each page. I did join the neopass though (after doing my dailies) with my main and one of my side accounts. Quote Link to comment Share on other sites More sharing options...
granny63020 Posted March 27 Author Share Posted March 27 2 hours ago, Aranel said: I read somewhere that if you zoom your screen wayyyyy out, eventually you'll be able to see an exit X in the corner. I didn't have the issue myself, so I can't confirm for sure that it works. But I hope this helps! I just went to check it out and try your method but when I got the screen for NeoPass this time there was an X so I could close the page! So, I closed it. LOL I don't want to join and I hope I am not forced to do so. I refreshed the page and the NeoPass did not come up again. 2 hours ago, Duma said: I was able to just close it, but I did have to close it on each page. Since I haven't tried to go to another page yet I may have to do the same thing. Why are they forcing this down our throats? Quote Link to comment Share on other sites More sharing options...
berriganify Posted April 5 Share Posted April 5 On 3/27/2024 at 1:29 PM, granny63020 said: Why are they forcing this down our throats? Devs generally want things as up-to-date as possible because it's less trouble for them. It's the same reason why the suggestions to have the old legacy layout as an option will never happen: they don't want to have to maintain two variations of something. Don't blame you for not wanting to join, though! TNT doesn't have the best track record with security and glitches, and putting all of our accounts into one single point of failure seems like a terrible idea from our perspective. (Even if they claim that neopass is more secure, I don't believe them! ) I expect there probably will come a point where people *have* to update, but hopefully that's far, far in the future. Quote Link to comment Share on other sites More sharing options...
granny63020 Posted April 6 Author Share Posted April 6 7 hours ago, berriganify said: I expect there probably will come a point where people *have* to update, but hopefully that's far, far in the future. I agree that it hopefully will be far in the future but I also think that the pass is for members that use their phone, desk computer, Laptop and so forth. I use only a desk top so they should be targeting those neo members that use all the options to get on Neo. I believe that would be helpful to those members. 7 hours ago, berriganify said: Don't blame you for not wanting to join, though! TNT doesn't have the best track record with security and glitches, and putting all of our accounts into one single point of failure seems like a terrible idea from our perspective. (Even if they claim that neopass is more secure, I don't believe them! ) Haha, I don't believe them ether berriganify 1 Quote Link to comment Share on other sites More sharing options...
Bryce777777 Posted June 11 Share Posted June 11 I recently joined neopass with my neopets account but shortly after I deactivated my account there hoping to get out of the link with neopass hoping that I would go back to accessing my neopets account without being told I have to login thru neopass. Now when I logon thru nepass it keeps saying your account has been deactivated. I have sent several tickets to reactivate iit but there seems to be no one around to do this. Is neopass still being run by anyone? Neopets staff say that they cant help me and I have to get neopass staff to fix my account. Anybody have any ideas how to fix my account? All I want to do is to drop neopass altogether. Quote Link to comment Share on other sites More sharing options...
steeeveees Posted July 22 Share Posted July 22 Hi, I think you should try to get rid of the NeoPass ad on TDN, you can try using an ad blocker extension for your browser such as AdBlock or uBlock Origin. These extensions typically block most ads and popups providing a cleaner browsing experience. If the ad blocker does not work you can also try clearing your browser's cache and cookies or accessing the site in incognito mode which sometimes bypasses persistent ads. If the issue persists contacting TDN support for assistance might be helpful. Thanks Quote Link to comment Share on other sites More sharing options...
Duma Posted July 22 Share Posted July 22 Bryce777777's problems have nothing to do with TDN, ads on TDN or adds of Neopass in general. It is a problem with Neopass itself, which is not in our (TDN's) hands. Other than contacting Neopets' staff (through tickets, social media) there is nothing that can be done. There have been some updates with Neopass, and according to update logs it should be possible to remove an account from Neopass but I have not tried it myself so I don't know how that would work. I myself have not had any problems with Neopass and to me it's actually more convenient to use it than the old system. Quote Link to comment Share on other sites More sharing options...
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