Xepha Posted July 25, 2014 Posted July 25, 2014 Update: As of 7:05AM NST, it seems like the log in issue has been resolved. We can go on about our usual Neopets business, yay! --- Please do not panic if you are getting errors while trying to log in your Neopets account or do anything that requires you to input your password on the site. The problem is on Neopets' server side and your account is safe. Duskitty, Ruto, xoxlexox01 and 1 other 4 Quote
teeniem55 Posted July 25, 2014 Posted July 25, 2014 Ugh, I wish I would have known sooner. I'm now locked out of my account. At least it is a neopets problem. I was really worried because I just got my account back from being frozen. Hopefully they'll get the problem resolved soon. Quote
xoxlexox01 Posted July 25, 2014 Posted July 25, 2014 I was scared someone hacked into my accounts *cry* Ty for posting :) Quote
Snowsky Posted July 25, 2014 Posted July 25, 2014 Thank you. Panic attack cured. This post has been edited by a member of staff (Rune Valentine) because of a violation of the forum rules. Please keep your posts at 7 words or above. Please check your user inbox to see if you have been contacted regarding this incident, then review our rules. Quote
Rune Valentine Posted July 25, 2014 Posted July 25, 2014 Related to the issue, users Can't access the NC Mall Can't change passwords Can't use the "forget password" option Can't trade NC items Can't access the Help Center Can't get Habitarium to run properly If you are already logged in, DO NOT log out, otherwise you'll have the same login errors xoxlexox01 1 Quote
xoxlexox01 Posted July 25, 2014 Posted July 25, 2014 I hope someone who is on Neopet's will please report these errors :( TY Quote
chelperk Posted July 25, 2014 Posted July 25, 2014 I was worried about this too! There goes my morning Snowager visit... :( Quote
xoxlexox01 Posted July 25, 2014 Posted July 25, 2014 I sympothize :( I really want to battle , do my freebies and my Faerie Quest ! Quote
teeniem55 Posted July 25, 2014 Posted July 25, 2014 Will you guys report when neopets is back up? I'd hate to be locked out of my account all day. Quote
Rune Valentine Posted July 25, 2014 Posted July 25, 2014 Will you guys report when neopets is back up? I'd hate to be locked out of my account all day. Definitely check back with us! We'll keep you guys posted. :D xoxlexox01 1 Quote
missmadiemay Posted July 25, 2014 Posted July 25, 2014 I never logged out yesterday, so it's working for me. Hope you guys can get back in soon! Quote
Master of Puppets Posted July 25, 2014 Posted July 25, 2014 small panic attack, but I luckily was not just me, wait for it to fix to begin with daily, I doubt not reach the Snowager- Quote
xoxlexox01 Posted July 25, 2014 Posted July 25, 2014 I am making my loom band dolphin ,while refreshing this page xD Quote
chelperk Posted July 25, 2014 Posted July 25, 2014 Gah, I wish I could be attempting to feed Kads right now! Quote
Rune Valentine Posted July 25, 2014 Posted July 25, 2014 Gah, I wish I could be attempting to feed Kads right now! Mwahahaha. *takes advantage of this issue and feeds ALL THE KADS* :dance: minniemeggie 1 Quote
Master of Puppets Posted July 25, 2014 Posted July 25, 2014 i try to loggin and its works!!!! :3 xoxlexox01 1 Quote
xoxlexox01 Posted July 25, 2014 Posted July 25, 2014 Yay, I am onto my side account :) 30 min wait for my main account *sigh* Quote
chelperk Posted July 25, 2014 Posted July 25, 2014 Mwahahaha. *takes advantage of this issue and feeds ALL THE KADS* :dance: Waaah, noooo! Now that I saw that Shad had success logging in, I tried too, and have to wait another 33 minutes from trying too frantically. DRAT! Quote
Rune Valentine Posted July 25, 2014 Posted July 25, 2014 That's confirmed, it seems like the issue is fixed now :) Quote
teeniem55 Posted July 25, 2014 Posted July 25, 2014 Phew! I was so nervous when I logged in. I'm in now. Thank you so much for the posted updates. So helpful! Quote
Master of Puppets Posted July 25, 2014 Posted July 25, 2014 Waaah, noooo! Now that I saw that Shad had success logging in, I tried too, and have to wait another 33 minutes from trying too frantically. DRAT! sorry D;, but since then time passes, you can enter ordinary. Shad Quote
Kate Walsh Posted July 25, 2014 Posted July 25, 2014 Update: As of 7:05AM NST, it seems like the log in issue has been resolved. We can go on about our usual Neopets business, yay! --- Please do not panic if you are getting errors while trying to log in your Neopets account or do anything that requires you to input your password on the site. The problem is on Neopets' server side and your account is safe. Even though I've been through enough of these lock outs, my heart still beats just a little faster when they happen. Especially first thing in the morning! Quote
Duskitty Posted July 25, 2014 Posted July 25, 2014 Ha, I thought I'd been locked out of my Habi yet again >_> Glad to see it fixed itself while I was sleeping. Quote
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