Bright ^_^ Posted March 1, 2014 Share Posted March 1, 2014 I finally got my old account, brightmanchild, back!!! I had thought it had been hacked, because I couldn't log in and the password request wasn't sending to my email, but it turns out that it was a glitch happening at that time to a handful of users who had random characters added to their passwords and email addresses. Neopets responded to my ticked over a year after I sent it in, but that's okay with me, because I sent it to the wrong category (Scam instead of Password). They returned my account!!! Yay!!! jennybean, Zombiiesque, AJ11 and 5 others 8 Quote Link to comment Share on other sites More sharing options...
Aquamentis12 Posted March 1, 2014 Share Posted March 1, 2014 CONGRATULATIONS! It does seem to usually take TNT a while to get back to people, but I think the thing is to keep trying and keep talking. I haven't had this problem with TNT, but people I know who have also got their accounts back, that's what they seemed to do. Anyway, glad you got your main back, have fun! :D Bright ^_^ 1 Quote Link to comment Share on other sites More sharing options...
Rune Valentine Posted March 2, 2014 Share Posted March 2, 2014 I'm glad you have it back! :D TNT has had a reputation of being cold-hearted meanies, I'm happy they make a few exceptions :P Bright ^_^ 1 Quote Link to comment Share on other sites More sharing options...
laceew45 Posted March 2, 2014 Share Posted March 2, 2014 I need to send in a ticket for my old account.. lol mine would be 10 years old! Bright ^_^ 1 Quote Link to comment Share on other sites More sharing options...
Nellethiel Posted March 2, 2014 Share Posted March 2, 2014 I recently had a similar issue with my account, sent in a ticket, and had my account returned within three days! The best thing you can do for yourself is to keep a notebook or something (in a SAFE place!) of all the important info about your account (names of Neofriends, items in your closet, SDB, NC purchases, etc) so you can provide the kind of info only the account holder could have. :) Be thorough! Bright ^_^ 1 Quote Link to comment Share on other sites More sharing options...
AJ11 Posted March 2, 2014 Share Posted March 2, 2014 wow over a year!! and it turned out to be a glitch so not even your fault that would have really really upset me, I think you have taken in all very well Delighted you have got your account back yay .... :laughingsmiley: Bright ^_^ 1 Quote Link to comment Share on other sites More sharing options...
Bright ^_^ Posted March 2, 2014 Author Share Posted March 2, 2014 I recently had a similar issue with my account, sent in a ticket, and had my account returned within three days! The best thing you can do for yourself is to keep a notebook or something (in a SAFE place!) of all the important info about your account (names of Neofriends, items in your closet, SDB, NC purchases, etc) so you can provide the kind of info only the account holder could have. :) Be thorough! I have started to keep track of this kind of information for my accounts. One easy way I've found to keep track of stuff like that is screenshots--it takes just a few seconds to record the info, and then I can type it out later for any tickets I might need to send in. I would highly suggest doing this for anyone who values their account!! Quote Link to comment Share on other sites More sharing options...
AJ11 Posted March 2, 2014 Share Posted March 2, 2014 That sounds like good advice, what screen shots do you take? I have no idea what kind of info they would be asking for if my account was locked or lost or stolen? Quote Link to comment Share on other sites More sharing options...
Duma Posted March 2, 2014 Share Posted March 2, 2014 I just made a list yesterday using this guide: http://www.neopets.com/~shimmeringbliss I have also screenshots of my e-mail preferences for my side accounts since your main account (main email) is stated there. I still need to make the list for my side, but it will be easier (less stuff in closet/SDB and all) Quote Link to comment Share on other sites More sharing options...
AJ11 Posted March 2, 2014 Share Posted March 2, 2014 ok so that has scared me !!! :sad02: I have a memory problem - so for me this is pretty impossible, I am going to try to find as much info as I can and copy it down somewhere, but if it isnt findable on my account now somewhere then I will not be able to remember it and put it down... I may be doomed lol Quote Link to comment Share on other sites More sharing options...
Duma Posted March 2, 2014 Share Posted March 2, 2014 ok so that has scared me !!! :sad02: I have a memory problem - so for me this is pretty impossible, I am going to try to find as much info as I can and copy it down somewhere, but if it isnt findable on my account now somewhere then I will not be able to remember it and put it down... I may be doomed lol I didn't remember all the stuff from 12 years ago either. Good thing for me was I never adopted or adopted out pets. I created them myself and still have them. Most other stuff can be found. And if (and I hope not) you would ever need it, you can always tell them you can't remember everything before date XX . I'm sure they will understand ;) Quote Link to comment Share on other sites More sharing options...
AJ11 Posted March 2, 2014 Share Posted March 2, 2014 thanks for being so kind about it, I really must make a plan and get some of these facts stored somewhere. I have adopted and re pounded lots of pets as I used to get boring unwanted pets and zap them to make them more appealing to people then put them back in the pound ... sheesh I have no idea who they were or when I got them... I suppose the thing is to start making notes now so at least I have something. fingers crossed I never need any of it of course :ph34r: Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.