spookydana Posted December 20, 2013 Share Posted December 20, 2013 So Mystery Pic Competition 1266 ended yesterday, the 19th. I answered correctly and received a Neomail at 13:31 from TNT stating the following: "Congratulations! You have guessed correctly in the Mystery Pic game (Round 1266). We have given you a Cheesy Onion Noodle Soup and 3211 NP!" Okay. So that's dandy. Then I get another email at 13:34 from TNT that is the same message. In total, I was given 2 soups, and two NP awards. I'm afraid that NeoPets will freeze my account because they think I am trying to scam?? I went to the help page, but at the moment, the contact ticket section is "unavailable, try again later." I only put one of the soups in my store, and left the other in my inventory in case TNT wants to take the accidental second award back. I do not want my account frozen over some sort of glitch that is essentially worth 5k NP (which is not much to me). Do you think this is something I should worry about / any tips and suggestions?? To be clear, I did not somehow enter into the contest twice (that I'm aware of), I only entered in my answer one time, and that was that. -the Loyal Neopets User, lover, pet owner, player known a 'kittenlovesbear' Quote Link to comment Share on other sites More sharing options...
hrtbrk Posted December 20, 2013 Share Posted December 20, 2013 You can submit a ticket but I think you'll be okay. Here's a past editorial question about it I just got three Neomails telling me that I'd won the Mystery Pic, and there are three Potato Puffs in my inventory. What should I do? ~vera_amberOur Mystery Pic script that hands out prizes apparently hiccupped and then fell over. Don't worry about it. In this particular instance, keep any Neopoints / items that you were rewarded by accident. Xepha and Mouseykins 2 Quote Link to comment Share on other sites More sharing options...
Meggie_Bowles Posted December 20, 2013 Share Posted December 20, 2013 that happened to me also This post has been edited by a member of staff (Vyvren) because of a violation of the forum rules.Please keep your posts at 7 words or above.Please check your user inbox to see if you have been contacted regarding this incident, then review our rules. spookydana 1 Quote Link to comment Share on other sites More sharing options...
leverhelven Posted December 20, 2013 Share Posted December 20, 2013 That happened to me too, it probably happened to everyone that got the prize. I wouldn't worry since, as hrtbrk showed, TNT has already stated in the Editoral that it's okay, since it was their mistake. spookydana 1 Quote Link to comment Share on other sites More sharing options...
spookydana Posted December 20, 2013 Author Share Posted December 20, 2013 -group hug- THANK YOUUUUUU I did not think it would be a big deal, but I did not want to appear to be a thief (especially a soup thief!) Quote Link to comment Share on other sites More sharing options...
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