So Mystery Pic Competition 1266 ended yesterday, the 19th. I answered correctly and received a Neomail at 13:31 from TNT stating the following:

"Congratulations! You have guessed correctly in the Mystery Pic game (Round 1266). We have given you a Cheesy Onion Noodle Soup and 3211 NP!"

 

Okay. So that's dandy.

Then I get another email at 13:34 from TNT that is the same message.

 

In total, I was given 2 soups, and two NP awards. I'm afraid that NeoPets will freeze my account because they think I am trying to scam?? I went to the help page, but at the moment, the contact ticket section is "unavailable, try again later." I only put one of the soups in my store, and left the other in my inventory in case TNT wants to take the accidental second award back. I do not want my account frozen over some sort of glitch that is essentially worth 5k NP (which is not much to me).

 

Do you think this is something I should worry about / any tips and suggestions??

 

To be clear, I did not somehow enter into the contest twice (that I'm aware of), I only entered in my answer one time, and that was that.

 

-the Loyal Neopets User, lover, pet owner, player known a 'kittenlovesbear'

You can submit a ticket but I think you'll be okay. Here's a past editorial question about it

 

I just got three Neomails telling me that I'd won the Mystery Pic, and there are three Potato Puffs in my inventory. What should I do? ~vera_amber
Our Mystery Pic script that hands out prizes apparently hiccupped and then fell over. Don't worry about it. In this particular instance, keep any Neopoints / items that you were rewarded by accident.

that happened to me also

 

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That happened to me too, it probably happened to everyone that got the prize. I wouldn't worry since, as hrtbrk showed, TNT has already stated in the Editoral that it's okay, since it was their mistake.

-group hug-

THANK YOUUUUUU

I did not think it would be a big deal, but I did not want to appear to be a thief (especially a soup thief!)