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I'm so sorry bro !! You need to post your ticket number on their facebook / instagram page (comment your ticket number on any of their posts) to bring their attention to it

360, I miss you so much! I hope this is resolved soon.

You can try posting your ticket number and detailing your issue on the Highway to Help topic on Help Chat or you can send them a DM on Twitter/Facebook with your ticket number if you have that. Or do all three.

Hello TDN Friends, I am still locked out of my main account but am finally got my rl apartment and starting my new rl job as a Writing Consultant for undergraduate students. I didn't get to be an Arabic tutor as UT (probably like most universities) have strict limits on how many hours a student can work. This means I am on campus Mon-Wed-Fri from 9 am to 7 pm but probably won't get students coming for help until Sept. Being on campus this much means I should probably try to get a meal plan bc eating out gets very expensive fast. I am trying to budget but I am still learning. Anyway, is there anyone who can help me get my main account back? I put in a couple of tickets and I just don't understand why Neopets or Jumpstart can't give me the email that is linked to my main account? I am so sad over this and very discouraged. Baby (my youngest sister who is married and starting her PhD degree at Boston University) is offering to give her account to me- but I really want my own account-Kokariia is so close to getting a trophy in Gourmet Food Club... gaaahhh! And Neopets keeps charging me the monthly Premium Membership, without helping me get my account back?!!! I miss everyone but I don't want to "join" TKP through one of my ALP sides or my sister's account. Just so frustrated, I can see why my mom never went back on Neopets after her account was frozen ( she had a really slow computer and got an unusually high score in a new game they had released and decided she was cheating).