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Advent calendar problem

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Today when I tried to collect my advent calendar prize, I clicked the abominable snowball first, then the "collect prize" button, and there was an error collecting my prize. I tried multiple times. Anyone else having issues? I submitted a ticket already.

 

This topic has been edited by a member of staff (Rune Valentine).

The topic was posted in the wrong area.

Please check your user inbox to see if you have been contacted regarding this topic.

Per the reason above, this topic has been MOVED from 'Neopets Dailies' to 'Neopets Help'.

Yes, same here.  Getting error message.  I thought something was wrong with my computer until I remembered seeing this topic.  (see, this is why I LOVE TDN so much.) Hopefully they fix it as yesterday's prizes were pretty great.  Although since it is Sunday I am not too hopeful. :sad02:

I'm having the issue too. I'm really hoping it gets fixed as today is Borovan today, and the prizes were pretty much going to have at least one thing that fit into my gallery.

Same here. I though, maybe, it was due to my "Inventory" being over the 50 item limit, but I got it down to 44 Items, and it still gives the same error message.

 

This topic has been edited by a member of staff (Rune Valentine) because of a violation of the forum rules.

If you find any issues, errors, or glitches on Neopets, please post them in our Offical Neopets down/having issues board.

Please check your user inbox to see if you have been contacted regarding this incident, then review our rules.

Per the reason above, this topic has been LOCKED. Please contact Rune Valentine if you have any questions regarding this action.

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