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WARNING!


Tiffany

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So, maybe about 20 minutes or so ago, I found out I wasn't logged in, so I logged in and:

 

2hour9u.jpg

 

How horrible. I didn't deactivate it. I sent a request that I didn't deactivate it, and provided information about my account.

 

You'd think I'd get my account back for something that I didn't do?

Also, have you ever gotten a warning or suspension or even frozen?

 

This is my first time getting frozen for something I didn't do. It frustrates me a bit.

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Awww

I hope they give it back to you, and that no harm was done to your account...

 

As for me, my main is still frozen from last year. But I rebuilt and it's alright now. (Still missing my pets though)

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How come you got frozen Xepha? Do accounts ever get unfrozen?

 

Accounts get unfrozen sometimes, but stay frozen others. My current main was frozen when it was only 2 months old, but I got it unfrozen within a month ^^ Still playing on it today ;D

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Aww. Hope you get it back. :( My account was frozen for profanity, which I didn't do. -_- When I tried to tell them, they refused to listen. Ugh. *angry*

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Oh no Tiffany :(

I am so sorry about your account! I hope you get it back.

Luckily no freezings yet for me

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Ok, well. Good news, I got my account unfrozen.

Bad news, I had 5 million NP saved up in that account, and it's gone. *sad face*

 

Oh, I'm so mad. I don't even think I would have proof that I had that much.

I do have people that have seen my account, but I don't think that would help much.

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I got frozen today for 'cheating'. I didnt bloody do anything! My main got froze, both my side accounts got froze, my sisters 2 accounts got froze and my boyfriends account got froze. We are not happy bunnies >_<

Do you guys all use the same computer? That could be why.

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Ok, well. Good news, I got my account unfrozen.

Bad news, I had 5 million NP saved up in that account, and it's gone. *sad face*

 

Oh, I'm so mad. I don't even think I would have proof that I had that much.

I do have people that have seen my account, but I don't think that would help much.

 

I think everything was part of a Hacker's job...very unlucky for you. If you need people to buy stuff from you so you can get some money i wouldnt mind helping out.

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I think everything was part of a Hacker's job...very unlucky for you. If you need people to buy stuff from you so you can get some money i wouldnt mind helping out.

Aw that's very nice, but I'll be fine. I'll make it back up there eventually.

Upset over some silly online game xD

I told Neopets that I wasn't scammed, but I believed that I was hacked.

 

Neopets has not been "hacked". You will not get your points back. You either went to a fake login page or went to an offsite link with a cookie grabber. Either way, we cannot return the points because there is no way to know when you lost your information, what items were sold legitimately and whether or not you went to an offsite link because you were trying to gain points or items. It is your responsibility to keep your information safe.

 

Bull crap. I always type neopets.com, and if it was supposively an offsite, it would have to Facebook, Myspace, or Gmail.

Grr *bites Neopets*

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*shrugs* Neopets have never given back lost NP or items, thats not them against you specifically - and it doesn't have to have been offsite that your info got cookie grabbed either. Scammers often put the grabbers into user-editable pages like shops and userlookups, so just visiting one of them would do it. I highly recommend using Firefox and the "No Script" add-on as that blocks the nasty scripts used to grab your info.

 

My account was compromised after an incident with my email last year... I lost a lot then too, but you can always make it back! You got your account back very quickly too, took three weeks for them to reply to me.

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*shrugs* Neopets have never given back lost NP or items, thats not them against you specifically - and it doesn't have to have been offsite that your info got cookie grabbed either. Scammers often put the grabbers into user-editable pages like shops and userlookups, so just visiting one of them would do it. I highly recommend using Firefox and the "No Script" add-on as that blocks the nasty scripts used to grab your info.

 

My account was compromised after an incident with my email last year... I lost a lot then too, but you can always make it back! You got your account back very quickly too, took three weeks for them to reply to me.

I did get it back quickly. It was only frozen for a day. But thanks for clarifying about cookie grabbers. That does make sense. Thank you!

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  • 3 weeks later...

Congrats on getting your account back, Tiffany. My account was stolen on the weekend, and I'm having a heck of a time convincing TNT that it's my account. I've given them pretty much all of the information they've asked for. Any suggestions on other info I can provide to prove that it's my account?

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