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Showing content with the highest reputation on 07/22/22 in Posts
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What are those triggers so we can avoid them ? last night i freaked out not being able to update my info turned out i was still typing my old password1 point
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Important Security Update: Neopets Is Currently Being Hacked
bonnie_morrison reacted to hrtbrk for a topic
Very happy to hear you got it back and that they responded with a solution so quickly.1 point -
Thank you both. I heard back from them about the ticket. I was using characters that trigger it to lock, wasn't aware some would do that. I was able to get back in :).1 point
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you need to type it in manually ... sometimes copy/paste doesn't work especially with long passwords also check that there's no space at the beginning of the box where you enter your password this happened to me more than once1 point
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Important Security Update: Neopets Is Currently Being Hacked
Neo111Neo reacted to bonnie_morrison for a topic
I changed my password to a temporary password (as per Jellyneo) and it let me back in ok, try contacting them on twitter with your ticket number, it seems to get fixed faster that way1 point