XeNaCaRr Posted June 18, 2015 Share Posted June 18, 2015 I just got premium and It charged me but my page didn't change.. Is there a glitch or something going on? I sent a ticket but I haven't gotten an answer yet. Quote Link to comment Share on other sites More sharing options...
hrtbrk Posted June 18, 2015 Share Posted June 18, 2015 Premium currently is not accepting payments. Many believe this has to do with TNT currently changing e-wallets. Hopefully they reach your ticket soon. Mouseykins 1 Quote Link to comment Share on other sites More sharing options...
Mouseykins Posted June 18, 2015 Share Posted June 18, 2015 A few people have reported issues with Premium lately. The best thing you can do is submit a ticket like you've done and also poke them on Facebook. :) XeNaCaRr 1 Quote Link to comment Share on other sites More sharing options...
XeNaCaRr Posted June 19, 2015 Author Share Posted June 19, 2015 :sad02: :sad01_anim: :sad01_anim: :sad02: This post has been edited by a member of staff (.Brianna.) because of a violation of the forum rules. Please keep your posts at 7 words or above. Please check your user inbox to see if you have been contacted regarding this incident, then review our rules. Quote Link to comment Share on other sites More sharing options...
mtsparky Posted June 19, 2015 Share Posted June 19, 2015 I am sorry that this is your introduction to premium, I understand that it is frustrating. That said, premium has changed my neopian life. Best of luck to you. Quote Link to comment Share on other sites More sharing options...
life_eclectic Posted June 19, 2015 Share Posted June 19, 2015 I am having problems as well. Yesterday when I signed onto neopets I got a message saying I had to transfer or abandon a pet because my premium payment hadn't gone through. I thought it was strange, because it usually goes through on the third when I always have money, but I figured maybe there was a delay so I put a pet up for hold (I don't like to think of it as abandoning because there's no way I'm not gonna have the money in time and get the pet again). Then today my pet and all my premium stuff is back, but when I go to the "Manage Membership" page it says I don't have a premium account. Being that some things got worked out, hopefully this and your situation will get worked out soon. Quote Link to comment Share on other sites More sharing options...
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