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Premium Question


Naamah D.

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I got this email on the email address that my old account was on:

 

<img align="middle" alt="Neopets Premium Update" border="0" height="100" width="640" />

Oh snap, it's here!

Our long-awaited switch to new Premium has officially occurred! (We wish we had a photo of a giant light switch being flipped by a celebrity like Fyora, but the actual process wasn't so glamourous!)

You now have access to all the new features:

  • 5th Neopet Slot - You can obtain a 5th Neopet in all the usual ways - create, adopt, or transfer.
  • Premium Notification Bar - This is an unobtrusive (hopefully!) bar on the bottom of every page with links to Premium stuff. Check it out. You can also turn it off in preferences if you like.
  • Premium Featured Game - It changes every day just like the original. You can find it in the Games Room or in the Notification Bar.
  • Additional Random Events - These now appear while browsing the main site. You'll know it's a Premium random event when you get one. Can't miss it!
  • SSW Upgrades - You can find him in the handy Notification Bar, too, so you don't have to leave the page you're on. And, he'll give you more searches before shooing you away.
  • More Monthly Neopoints
  • Additional Message Boards

Your favourite features are still there, too:

  • No ads!
  • Space Faerie Scratchcard & Monthly Collectible Card - Links to each are in the Notification Bar!
  • Dailies List - We got your feedback that this would be missed from Portal, so it can now be found in the Notification Bar for easy access.

And, a quick reminder: If you received a notice to update your payment information in the last email, or if you just need to update for any reason, now is the time! Visit the Account Management page to start.

If you have any questions, check out the extensively updated Premium FAQs to see if there's an immediate answer to your question! There are more details on all the new features, billing questions, and other Premium information. The Premium Message Boards and your fellow Premium citizens are also very helpful! If you still can't find an answer, we can definitely assist. Since we're now handling all Premium billing and support, our Premium Support Team will be doing their best to get back to you within 24 hours. As you can imagine, it may be a bit crazy these first few weeks! Please bear with us while we answer everyone's inquiries.

We hope you're as excited as we are, and we can't wait to get your feedback. We'll be on the boards and elsewhere reading your comments and, as always, you can contact us with your thoughts.

 

So can I still sign up for Premium on my new account(it's technically not new but still)?

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Maybe???Still,the features are cool,like SSW,Space Faerie Scratchcards,5th neopet slot, and then no ads.

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I'm afraid I don't quite understand the circumstances you're asking about. Did you have Premium on an old account, and want to get it on your new main? Or did you just get this e-mail via an old account?

 

If it's the first case, then so long as the old Premium has run out, you can do so freely. You can't have Premium on your sides (too many freebies and such, the Scratchcards and stuff would fall under "dailies" and everything else aside from the 5th pet slot is only useful on your main!). As for the second, there's really no issue! If you want Premium on your new main, then get it!

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I do go with Anime,you should use it on your new main.

 

This post has been edited by a member of staff (Anime) because of a violation of the forum rules.

Please only post if you have something to add to the topic. Simply agreeing with a previous post does not add to the topic or help the person who is asking a question. It is considered spam.

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I'm afraid I don't quite understand the circumstances you're asking about. Did you have Premium on an old account, and want to get it on your new main? Or did you just get this e-mail via an old account?

 

If it's the first case, then so long as the old Premium has run out, you can do so freely. You can't have Premium on your sides (too many freebies and such, the Scratchcards and stuff would fall under "dailies" and everything else aside from the 5th pet slot is only useful on your main!). As for the second, there's really no issue! If you want Premium on your new main, then get it!

 

I didn't update my payment information on my old main so has it run out by now?

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I didn't update my payment information on my old main so has it run out by now?

Then you should be fine. Have you noticed any more payments to Neopets for Premium on your old account?

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I would guess since they've emailed you about it that it probably ran out. But I'd check your card statements if you have them and see when you were last billed.

 

I have a random premium question as well, does anyone know if we are allowed to use the SSW during quests or if it was a glitch? I've been wondering for a while now but of course haven't gotten a quest in weeks lol.

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I would guess since they've emailed you about it that it probably ran out. But I'd check your card statements if you have them and see when you were last billed.

 

I have a random premium question as well, does anyone know if we are allowed to use the SSW during quests or if it was a glitch? I've been wondering for a while now but of course haven't gotten a quest in weeks lol.

It was just a glitch. Curses! haha.

You can't see anything at all if you search the SSW when you have a quest (if the SSW was opened before you got the quest), and if you open it up afterwards, you just get a message saying you can't use it while workng for the Faeries.

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