Naamah D. Posted May 4, 2012 Posted May 4, 2012 I'm a Premium user and normally get a Space Faerie Scratchcard today. I checked my Portal, no scratchcard! What does this mean? Quote
Emily Posted May 4, 2012 Posted May 4, 2012 The new premium service is supposed to be initiated sometime this month. I wonder if, in the midst of switching things over (and getting rid of webmail), the SPSC may have been withheld from delivery? Over the past couple months, I've been getting some of mine late (either later on Friday, or sometime on Saturday), so it might still show up. Quote
Naamah D. Posted May 4, 2012 Author Posted May 4, 2012 Speaking of the new Premium Service, when do we get the 5th pet? Quote
moni_rawr Posted May 4, 2012 Posted May 4, 2012 Looked up to see if other users are having the same issue, and it's because of the update coming up... They said to check this link to see your scratchcard history (will also show your new card): http://www.neopets.com/space/sc/user_history.phtml There's more info on here about the new changes and such that will be happening: http://www.neopets.com/~leto keiwo 1 Quote
Naamah D. Posted May 4, 2012 Author Posted May 4, 2012 Looked up to see if other users are having the same issue, and it's because of the update coming up... They said to check this link to see your scratchcard history (will also show your new card): http://www.neopets.c...r_history.phtml There's more info on here about the new changes and such that will be happening: http://www.neopets.com/~leto How do I switch my payment information? I use EFT and need to switch to credit. Quote
Emily Posted May 4, 2012 Posted May 4, 2012 Leto provides an answer for you here. Apparently, EFTs will no longer be accepted and you'll have to switch to a new payment method anyway. Quote
moni_rawr Posted May 4, 2012 Posted May 4, 2012 Once the new Premium is up, you will have 30 days to change your payment information is says. Quote
behemothrules Posted May 5, 2012 Posted May 5, 2012 Looked up to see if other users are having the same issue, and it's because of the update coming up... They said to check this link to see your scratchcard history (will also show your new card): http://www.neopets.com/space/sc/user_history.phtml There's more info on here about the new changes and such that will be happening: http://www.neopets.com/~leto Thanks for the link ^_^ I had two unclaimed scratchcards :P Quote
keiwo Posted May 5, 2012 Posted May 5, 2012 Thanks for the scratchcard link! My webmail has stopped functioning entirely :-( Quote
moni_rawr Posted May 5, 2012 Posted May 5, 2012 You both are quite welcome ^_^ They may be slowly taking away the webmail so that they don't have to do a full purge of all them the day the change happens. Hope you all won something good! Quote
Princess_Megan Posted May 6, 2012 Posted May 6, 2012 Thanks for the scratchcard link! My webmail has stopped functioning entirely :-( Same! But I only used my webmail for the scratchcards, etc. so it isn't the biggest deal to me! Quote
Rune Valentine Posted May 6, 2012 Posted May 6, 2012 Brilliant! You won 1000 Neopoints! Handy link, thank you! :) I hadn't been checking in a while, and frankly I don't think I'll be missing it anyway. But it's good to have them while they're there :) Quote
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