hrtbrk Posted December 9, 2010 Share Posted December 9, 2010 There is currently a glitch in the NC Mall that takes your Neocash even if you didn't buy anything. Users on the neoboards claim to have figured out that claiming the free goodie bag is the cause. If you claimed your bag yesterday, or today, please go back and check to make sure all of your Neocash is still on your account! If you have been deducted any Neocash - please submit a ticket via the help section! As you may be aware, there's a *tiny* bug in the NC Mall at the moment that's setting some shoppers' NC balances to 0. Okay, that probably doesn't sound so tiny, but we promise it is. It's just a display issue that's tricking the Mall into thinking you have a balance of 0 when, really, your Neocash is safe and sound. Don't panic! We're working as quickly as we can to fix it, and your balance and purchasing functionality will be restored automatically once the bug is fixed. Sorry for the inconvenience (and the scare)! - The Neopets Panic Avoidance Team Quote Link to comment Share on other sites More sharing options...
jesse_rocket Posted December 9, 2010 Share Posted December 9, 2010 Yikes! Well, I'm glad I didn't have any Neocash, in that case. Quote Link to comment Share on other sites More sharing options...
skylar_noel Posted December 9, 2010 Share Posted December 9, 2010 Yeah, it took 75 NC from me! I've already sent a ticket in before I found this, but glad to know I didn't just lose it. Quote Link to comment Share on other sites More sharing options...
Gvantsa Posted December 9, 2010 Share Posted December 9, 2010 Oh dear, and I thought I was going crazy. I lost around 70 Neocash and I was 100% sure I had not purchased anything, or any of it expired. We get notices for that. This explains everything. I'll go submit a ticket then. Quote Link to comment Share on other sites More sharing options...
Judge of Paradise Posted December 9, 2010 Share Posted December 9, 2010 Both my fiance and I lost ALL our neocash, 300 on mine and 250 on his :c Quote Link to comment Share on other sites More sharing options...
CAV of Gang Green Posted December 9, 2010 Share Posted December 9, 2010 I still have all of my NC (175). I guess I'm lucky once again. :guiltysmiley: Sorry to those that did lose NC. Glitches suck. Quote Link to comment Share on other sites More sharing options...
Shadaw the Rampage Posted December 9, 2010 Share Posted December 9, 2010 I thought my bar up there looked different. They took 25nc from me too. Quote Link to comment Share on other sites More sharing options...
Wembly Posted December 9, 2010 Share Posted December 9, 2010 Umm, yeah, thanks for pointing this out. I know I had at least a couple hundred NC left. This is very unfortunate on me not remembering how much I had left. Hopefully they will remember and fix it for me but I will definitely submit a ticket x_x o_O Quote Link to comment Share on other sites More sharing options...
Angeló Posted December 9, 2010 Share Posted December 9, 2010 this is the first time I'm grateful I don't have NC Mall access :S but sorry about everyone losing your NC .. hope u get it soon Quote Link to comment Share on other sites More sharing options...
Masaryk Posted December 9, 2010 Share Posted December 9, 2010 Thanks for pointing that out. All 550 of my NC is missing. I'll be submitting a ticket. Quote Link to comment Share on other sites More sharing options...
Spritzie Posted December 10, 2010 Share Posted December 10, 2010 I didn't even notice. I lost 75 NC. Sending my ticket in now. Quote Link to comment Share on other sites More sharing options...
jomarlive Posted December 10, 2010 Share Posted December 10, 2010 a leas i have no nc ... This post has been edited by a member of staff (Spritzie) because of a violation of the forum rules. Please keep your posts at 7 words or above. Please check your user inbox to see if you have been contacted regarding this incident, then review our rules. Quote Link to comment Share on other sites More sharing options...
Masaryk Posted December 10, 2010 Share Posted December 10, 2010 I visited the TNT News section of the Neoboards, and I found the following message: As you may be aware, there's a *tiny* bug in the NC Mall at the moment that's setting some shoppers' NC balances to 0. Okay, that probably doesn't sound so tiny, but we promise it is. It's just a display issue that's tricking the Mall into thinking you have a balance of 0 when, really, your Neocash is safe and sound. Don't panic! We're working as quickly as we can to fix it, and your balance and purchasing functionality will be restored automatically once the bug is fixed. Sorry for the inconvenience (and the scare)! - The Neopets Panic Avoidance Team No need to send in tickets, mes amis! TNT is aware that our NC isn't showing up, but it's still there! Quote Link to comment Share on other sites More sharing options...
quit Posted December 10, 2010 Share Posted December 10, 2010 Just checked and the 150 I won from Qasalan Expellibox is still there. Quote Link to comment Share on other sites More sharing options...
7_rayne_7 Posted December 10, 2010 Share Posted December 10, 2010 For once, I am thankful that I do not have any NC laying around.... Quote Link to comment Share on other sites More sharing options...
Wembly Posted December 10, 2010 Share Posted December 10, 2010 Mine is all back now. And good thing it was just not showing the ammount, it wasn't actually gone because apparently I have 700 NC lying around o_O Quote Link to comment Share on other sites More sharing options...
Shane for Wax Posted December 10, 2010 Share Posted December 10, 2010 If mine was missing it's back now. All 575 of it. EDIT: Okay... it dropped and I didn't buy anything. what... all I did was go into the mall to check something out and it dropped when I left. :/ Quote Link to comment Share on other sites More sharing options...
Sammygdog_! Posted December 11, 2010 Share Posted December 11, 2010 :O I'm glad that none of my NC vanished I think I would have been "frothing at the mouth angry" *lol* Quote Link to comment Share on other sites More sharing options...
Shane for Wax Posted December 11, 2010 Share Posted December 11, 2010 They said my issue was fixed but apparently not. Sent in a new ticket like I was told to. grr. Quote Link to comment Share on other sites More sharing options...
hrtbrk Posted December 11, 2010 Author Share Posted December 11, 2010 Mine was like that too, until I started randomly clicking around the mall. Then it was reinstated *shrug* Not sure if that has an affect or it was just good timing lol Quote Link to comment Share on other sites More sharing options...
Shane for Wax Posted December 11, 2010 Share Posted December 11, 2010 Oh but see, it isn't showing as being 0. It's showing as dropped. So it's a different issue than everyone else's I think. lol Quote Link to comment Share on other sites More sharing options...
RayHumbert Posted December 12, 2010 Share Posted December 12, 2010 Thank god I wasn't affected by this bug. Losing neocash sucks. Quote Link to comment Share on other sites More sharing options...
Shane for Wax Posted December 12, 2010 Share Posted December 12, 2010 I haven't gotten an update on my new ticket. I still show as being at 425. Quote Link to comment Share on other sites More sharing options...
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