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Catexia

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Posts posted by Catexia

    Official Neopets down/having issues board

    in Neopets Help

    Posted

     

    Hi, is anyone having trouble loading pages tonight? I'm getting time out errors and pages aren't  loading  :sad01_anim:

     

    This site can’t be reached

    www.neopets.com took too long to respond.

    Try:

    ERR_CONNECTION_TIMED_OUT

     

     

     

    It's happening to me too. Usually refreshing the page will allow it to load properly but it's happening so often that it's getting really annoying.

    What daily DON'T you do?

    in Neopets General Chat

    Posted

    I skip all the wheels since I already have the avatar for them. I also never do any scratchcards (not sure if they count as a daily). I don't bother with Guess the Marrow because the chances of getting it right are so small and most of the prizes aren't worth much. I only do the Faerie Caverns if I have the Order boon (Cartogriphication) so it's guaranteed profit. I guess the only daily that I pay to do is Buried Treasure, because I'm still waiting for that avatar.

    paint brush items?

    in Neopets Help

    Posted

    Yeah, but just like androidTurret said, if you transfer your Robot Wocky to another account, even if he is not wearing the casing it will still transfer with him. So either paint him a different color or pound him. :)

    My account got hacked, is there anything I can do?

    in Neopets Help

    Posted

    My account was recently hacked as well. With help of TNT I got access to my account again so I'm really grateful for that. Although all the items and NP that were stolen were not returned. I must say I didn't ask them if they could be returned. I'm just saving again to get it all back.

    Don't be demotivated for new events though, they give out unique items and never to obtain again trophies!

     

    Oh no :( I was hoping it would be possible to have everything returned.

    I guess for now I'll keep doing the Daily Dare and see how things go. Thank you.

     

    How long does it usually take for TNT to answer a ticket?

    My account got hacked, is there anything I can do?

    in Neopets Help

    Posted

    Thanks everyone for your help. I managed to send in a ticket today by using a friend's computer, the ticket page still wouldn't load on mine. Hopefully everything will be resolved soon.

     

    For future protection, I recommend noscript. I use it all the time on Neopets and it blocks harmful things. I'm not sure if this would have helped in your case, but extra precautions are good. I mostly only have it enabled when I go to the neoboards, petpages and usershops. Basically anywhere that allows a user to post things. My husband finds it annoying so I switch it off for him. It's also recommended you have a PIN, I see you have one now so that's good.

     

    For anyone else wondering about account security put a PIN on EVERYTHING!! It can save you a ton of headaches later on! :)

     

    Good luck and I hope you get this issue resolved in a timely manner. At least your account isn't frozen and you can still participate in site events like the Daily Dare that just launched today. :)

     

    I'm checking out noscript and downloading right now! Thank you! I'm glad I still have my account but after losing so much I feel a bit unmotivated to do the Daily Dare. :mellow: It's depressing. But I guess I'll do it and hope Neopets manages to recover my items and NPs at some point.

     

     

    I had a similar situation happening to me lately. I already had a PIN on everything, but anyway I lost over 90% of my bank account and all the expensive BD stuff I had equipped. Fortunately the SDB and gallery are untouched. I already changed both password and PIN and sent a ticket... But, thinking that it took me 14 years to reach the point I was at, even without all the give outs that exist in the game nowadays... Is a tough feeling... I feel for you and hope you can recover your items...

    :sad01_anim: :sad02: :( :crying_blow:

     

    I feel for you as well!! It really is awful. I feel that even if I played for another 10 years I wouldn't be able to get back to what I had before. I hope both of us can have our items back!

    My account got hacked, is there anything I can do?

    in Neopets Help

    Posted

    I'm truly sorry if you got "hacked". I'm glad you still have access to your account, though. I think getting a support ticket in, would be best. I understand you receive an error message, when trying to send a ticket, so, if you don't mind me asking, what browser are you using? I know the Neopets support site can sometimes give error messages, like the one you received, especially if using Chrome. It is usually due to "third party" cookie policies. I may be able to walk you through changing that. I think once you get a support ticket in, and, hopefully list the items you had in trade, amount of NP in the bank, etc, Neopets support can take a look, and, possibly, see what happened. Or, maybe, let you know if it is related to the strange inventory "happenings" on the site. I'd rather hope it is that, vs a hacked account, as that may be easier to restore your account. Again, sorry that happened.

     

    Thanks.

     

    I was also hoping it's just a glitch but it really looks like someone managed to login into my account. I was looking in my SDB and only expensive items like rare stamps were removed. If it was a glitch then everything would be gone, not just expensive items.

     

    I'm using Firefox. I just tried sending a ticket in Internet Explorer and got the same error. It's my first time sending a ticket so I don't know if the problem is my browser or not. I've seen other people today having trouble sending tickets so I guess I'll try again tomorrow. I'll be sure to list the items I had and amount of NP in the bank. Thanks for your help!

    My account got hacked, is there anything I can do?

    in Neopets Help

    Posted

    At first I thought it was just the inventory glitch but doesn't look like it. All the money in the bank is gone, I had a few expensive items in the Trading Post that are also gone, even my pet's equips are gone. :( And there's a few cheap items in my inventory that weren't there before so definitely someone has been messing with my account.
    I'm trying to send a ticket but I get an error message: "The page you are trying to access is no longer available."
    Is there anything else that can be done?

    I already changed my password and put a PIN in my bank account but now it's kind of too late. :sad01_anim:

     

    How does Neopets deal with hacked accounts anyway? Is there a way to "revert" the changes made today so my account goes back to the way it was yesterday or is everything permanently lost?

     

    I really have no idea how I managed to get hacked, no one should have my password and I haven't clicked any weird links. I'm really sad about this. :(

    Official Neopets down/having issues board

    in Neopets Help

    Posted

    Not sure about that. Previous days I didn't visit the negg hunt page for the clue. I only had to do that the very first day to say I'm participating. Other days I went to Topsi's page right away when doing my dailies. So not sure why there are sometimes two locations.

    I see. I was worried because Jellyneo says this: If the location link contains a game or a daily, make sure to collect your prize from Topsi first. The prompt to collect your prize may disappear afterwards.

     

    So I thought that I couldn't get the prize from the Money Tree because I had already visited that page before looking at the clue. And then I was able to get the prize from The Meridell Dump and I figured it was because I hadn't gone there yet. But I guess that's not really the case, it was just a matter of the prize being in another location.

     

    Thanks for your help, I was really panicking and only saw your post after I'd already gotten the negg but thank you! :)

    Official Neopets down/having issues board

    in Neopets Help

    Posted · Edited by Catexia

    I can't get today's prize from The Festival of Neggs. Anyone else having this problem? The prompt to select the prize doesn't appear.

     

    Edit: I visited the Money Tree (today's location) before looking at the clue on the Event page. Maybe that's why? Now when I go to the Money Tree I can't get the prize, nothing shows up. Any way to fix this? Can I still get the Negg or am I doomed? I don't want to miss the special prize at the end of the event. :sad02:

     

    Edit 2: Never mind, I managed to get the prize at The Meridell Rubbish Dump! But it seems you can't get the prize if it's from a page you already visited (before looking at the clue) so I'd be careful with that.

    Help with Surrounding Items and Trinkets?

    in Customization & NC Mall Chat

    Posted

    Pretty hard to find something that suits the background, I just ended up covering the whole thing. :laughingsmiley:

    http://impress.openneo.net/outfits/1126275

     

    If you want a magma themed background there's also the Magma Falls Background, I like it a lot:

     

    http://impress.openneo.net/outfits/1126289

     

    Or you could use the Cobbled Magma Path.

     

    The Forget Me Not Foreground goes well with the outfit but it's hard to make it match the magma theme...

     

    http://impress.openneo.net/outfits/1126295

     

    The Day and Night Garland kinda matches the colour scheme:

     

    http://impress.openneo.net/outfits/1126296

     

    There's also Burning Snowflakes Foreground, maybe it could work.

     

    Hope this helps. :)

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