Every day my password has not worked.  Was able to change a few times until neopets cut me off due to too many tries.  Informed that changed worked, but did not.  Still cannot log in

It is still not working.  Even though I tried your suggestion to reenter my information.  Did not even work with microsoft generated stron password.

This post has been edited by a member of staff (Duma) because of a violation of the forum rules.
Please don't double post. Use the 'Edit' button or Multi Quote to reply to more than one post at once.
Per the reason above, please review our SPAM rules.

Make sure that cookies are allowed and if that doesn't work you could try contacting their help desk by submitting a ticket.

Please be aware that there is nothing we can do other than give you tips as we are not part of TNT, we are just a fanbased community.

You can contact Neopets' support desk by sending an email to [email protected] with your account username and what you've been trying to do.