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Posted

I am having the same problem!

I went on to check my points.

Had 513 i think.

Went n donated 3 items. 

Went back to check points, and they were all gone! Even the point total and total spent are 0!! No idea what is goin in but i hope they fix it :(

Posted

Did either of you claim your 500 and then donate again? Apparently that's causing some glitches where it removes the five hundred as soon as you donate another item.... so some people ended up with negative points.

EDIT: check your total on the NP quick donation list. Mine on the prize shop is zero but the correct total is showing in the NP donation section:

image.png.7197ff3193752f4aea7a6fcdaaf7dfa1.png

119344267_366255894556475_1589302241238398046_n.png?_nc_cat=102&_nc_sid=b96e70&_nc_ohc=tphBelFVoH4AX8VbiYV&_nc_ht=scontent-lhr8-1.xx&oh=6fe59b8f93ec36526bad6683332d2ec0&oe=5F8A9E03

Posted
13 minutes ago, Secre said:

Did either of you claim your 500 and then donate again? Apparently that's causing some glitches where it removes the five hundred as soon as you donate another item.... so some people ended up with negative points.

EDIT: check your total on the NP quick donation list. Mine on the prize shop is zero but the correct total is showing in the NP donation section:

image.png.7197ff3193752f4aea7a6fcdaaf7dfa1.png

119344267_366255894556475_1589302241238398046_n.png?_nc_cat=102&_nc_sid=b96e70&_nc_ohc=tphBelFVoH4AX8VbiYV&_nc_ht=scontent-lhr8-1.xx&oh=6fe59b8f93ec36526bad6683332d2ec0&oe=5F8A9E03

Ah yes i did do that! And i just checked my checklist thing: 

You have earned yourself 8672 points 

 

 

Posted
3 minutes ago, _ivory_uri_ said:

Ah yes i did do that! And i just checked my checklist thing: 

You have earned yourself 8672 points 

 

 

So you may have lost the 500 points unless TNT restores them. That seems to be a common glitch in and of itself.

The prize shop versus the declutter quick stock discrepancy appears to be a completely different glitch and was likely caused by them messing with the quick donate page for most of the day. I imagine they are being swamped with tickets about it. Save your screenshot and if they are not restored in a couple of days, send in a ticket would be the advice I'm going to be following. You've got proof of your actual points and it gives them a bit of breathing space to deal with this next screw up in a catalog of errors...

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