Kimoto47 Posted November 18, 2019 Share Posted November 18, 2019 Hello i need help i change my password but i don't remember my brithday please say same Brithday i need get my account back thank you let go now Quote Link to comment Share on other sites More sharing options...
Duma Posted November 18, 2019 Share Posted November 18, 2019 The only way to know what birthday you used, if you didn't use your real birthday, is to hopefully have a friend that can see your age and check when it changes. Or just try every day of the year. Still for this last option you would need to know at least what year you picked (a friend that can see your age on that account can tell you "how old" you are and you can calculate it. If that account doesn't have any neofriends that can help you, or your age is invisible the only other option is to e-mail TNT. IF you can provide enough information to prove it really is your account they might be able to help you. Not really sure if they ever do that with a forgotten birthday though, but I guess it's worth a shot. Quote Link to comment Share on other sites More sharing options...
Mouseykins Posted November 19, 2019 Share Posted November 19, 2019 I second what Duma says. If you're unable to figure out what you put in as your birthday you'll have to submit a ticket to Neopets Support. You can do this by emailing them at [email protected] and provide them with as much information about your account as you possibly can to prove that you are the owner. Until then you may create a new account to use as your main account until you get this account unlocked for you. This process does take time and it will not happen overnight. TNT is known for being slow at resolving these matters, so please be patient. Good luck! Duma 1 Quote Link to comment Share on other sites More sharing options...
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