GillyTook Posted August 7, 2017 Posted August 7, 2017 I follow the Neopets page on facebook as well as actually just playing the game. I see a LOT of people who leave hateful things on any posts they make because they're frustrated about the lack of concern they felt they were getting from Jumpstart. I really hope that the new owners don't get all of that hate, especially since they're just now buying/taking over Neopets. Then again, it's fb, so I might be hoping for too much Hopefully I'm not the only one who feels that way! Quote
balloongal247 Posted August 8, 2017 Posted August 8, 2017 Well, NetDragon took over Jumpstart. So, I think it's still the same employees monitoring the facebook and stuff, at least for now. There just might be a new high level person overseeing. Quote
Nil Posted August 8, 2017 Posted August 8, 2017 I hope with the new buyout that we will get back games and lost pages that were lost since MTV took over. Such as Keyquest and such.. But I agree, I hope with the new owners dont get alot of hate while they try to sort out NP. GillyTook 1 Quote
balloongal247 Posted August 8, 2017 Posted August 8, 2017 Well, most of the "hate" I see on the pages, are from current players, or people who want to be but have had account issues, who are having major issues and unresponsive tickets, or just perpetual bugs. So, they might see it as a good thing that the players ARE getting on there and yelling at them and trying to get them to DO something about it, rather than just walking away. Better for them to have angry players than quietly disappointed former players. Quote
maikrowsoft Posted August 8, 2017 Posted August 8, 2017 Neopets has always had a reputation for unresponsive staff and tickets. It's 2017, and they need to start engaging their aging player base through social media or other means besides the editorial if they are to survive. Just my take. Quote
ROSE OF AVALON Posted August 9, 2017 Posted August 9, 2017 On 8/8/2017 at 3:18 PM, Nil said: I hope with the new buyout that we will get back games and lost pages that were lost since MTV took over. Such as Keyquest and such.. But I agree, I hope with the new owners dont get alot of hate while they try to sort out NP. Expand I would like to see Habitarium come back :) Also, I would like to see them be more responsive to things that people do ask them about, they are so QUICK to Silence or Freeze :/ Quote
Nil Posted August 10, 2017 Posted August 10, 2017 the habitarium was great!!, I would love to have it back as well Quote
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