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No password for account???

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Everytime I try password reset on an account I have, it says "username/E-mail invalid", but when I try it on my side account, it works.

So I sent a ticket, saying password reset doesn't work and gave proof I was on a side, and requested the password for my main.

A day later, I gotten a email from neopets (Oh boy) saying I requested the birthday. I replied to it (useless, I know), saying I requested the password, not my birthday.

I tried it on two different browsers, and still gave me an error.

Please help.

Have you tried petpetparks pw retrieval? That one seems to work better. You could also try monkeyquest (all neo accounts work on all three sites and visa versa and I guess MQ has a PW retrieval too)

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Have you tried petpetparks pw retrieval? That one seems to work better. You could also try monkeyquest (all neo accounts work on all three sites and visa versa and I guess MQ has a PW retrieval too)

No I have not, I'll try those. Thanks!

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