Unable to receive activation email from Neopets

[Pecan]

So, I made an account late yesterday, and they told me to wait for an email to activate my account.

So, I waited for a few hours. I thought it was just taking a really long time, until I saw that I had received a neomail from the site, as follows:

 

'A message sent to you at [email protected] was not delivered. The message from the other server is '550-Verification failed for
550-The mail server could not deliver mail to [email protected]. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
550 Sender verify failed'. Check http://www.neopets.com/faq.phtml to find out what you can do to fix the problem.'

 

Now, the faqs had no information for me that I could see, except basic things, such as making sure I typed everything in correctly. I double-checked, and my info is correct, however, the email still will not send. I asked them to resend it twice, and both times I received the above message.

 

Now, I've sent in a ticket for this, but considering I can't do nearly as much without the activation, I was wondering if anyone else had a suggestion.

[Xepha]

I believe the problem comes form using a "derpymail.org" email. If you create a gmail, hotmail, yahoo! or other very well known free emails, it will work.

[Pecan]

I do thank you for the suggestion, Xepha, however, I would feel uncomfortable making another email address at this point. If that is the only thing that would help, then I might just have to wait for the ticket to go through.

[leverhelven]

Pecan, you can create an e-mail address just for Neopets use. You wouldn't need to really swap e-mails, just, you know, have a spare one for Noe related stuff! :)

[Rebecca~]

I also suggest making an email just for Neopets use (you could always use it for signing up for other sites that you don't really care about!). It's possible that because it's a... unique domain name, it was flagged as fake.

 

You'll probably want to make a new email account in the future, anyway. Applying for jobs through email is pretty common these days, you will likely not want to use a derpymail email address on a job application. ;)

[Pecan]

Well, if it really does become to bothersome, then I'll thnk about it.

However, this problem has been solved now. TNT activated my account for me after reviewing the ticket.

I'm glad they got to it relatively quickly.