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Strawberry

You can try posting your ticket number and detailing your issue on the Highway to Help topic on Help Chat or you can send them a DM on Twitter/Facebook with your ticket number if you have that. Or do all three.

They requested on the Neoboards to submit a ticket to them with your reference number and explaining what you were doing so they can unblock your IP. 24 Aug 2022 - 1:05 pm Hello, Neopians! We are currently fine-tuning and improving our site security. If you happen to experience a web page that says you're blocked on our site, then please make a ticket so our Customer Support team can help you out. Please be sure to include that Reference ID you see on that page to better facilitate the process. We're receiving a lot of feedback and greatly appreciate the messages. Many apologies for the inconvenience, we hope to get you back into Neopia soon!

Steampunk Items

Turns out it's not Pale Moon, but Ruffle that is being worked on. Some scores do still send on Ruffle and more are being worked on. A new work-around has been posted on Reddit by the user who has taken on the project. Of course use at your own risk: https://github.com/juvian/neopets-flash-fix Otherwise I assume people have really old computers that still have Flash on them and they are able to submit scores.

If you are using Adblock, remove it from your browser and put on uBlock Origin instead. The lag is caused by the Adblock extension. Scores no longer send after Neopets made the rest of the website HTTPS. Only a few games have workarounds at the moment and one of the Pale Moon Ruffle contributors are working on a fix to get games playable and scores sendable again. I'm not sure how many people are working on the project there or if they have a time line for a fix.

We are waitin for a theme update/hot fix to fix this issue. In the mean time, there is another theme you can use if you scroll down to the very bottom of the page, click Theme, and change it to Invision. It's certainly not as nice but I'll see if I can spruce it up a bit lol

Toy

Oil Paint

In celebration of the Discovery of Meridell, new Royal Vandagyres have been released! Royal Boy | Royal Girl

An important update about the Neopets Data Breach was released by TNT earlier today. They have confirmed that they have successfully patched the security risk and are forcing all users to change their password. You will be prompted to do as such upon visiting the website via a password reset request sent to your email. If you do not recall your email address, you will need to submit a ticket. If you type in your username on the reset page and it says it is invalid, make sure you type it exactly as it appears on Neopets- it is case sensitive.

TDN welcomes you to the month of August! Links: Home | Battlepedia | Customization | NeoAvatars | Forums This month, we have these events: Blumaroo Day on August 8th The Discovery of Brightvale on August 11th Meerca Day on August 18th The Annual Usuki Doll Convention on August 20th Grundo Independence Day on August 24th Mutant Day on August 25th Kyrii Day on August 29th Other things to do: Dailies | Monthly Freebies | Faerie Crossword | Pet Transfers

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The cowboy boot fins are hilarious and its more like mustard than custard but maybe thats just me

Custard

Very happy to hear you got it back and that they responded with a solution so quickly.

I wish to bring attention to some concerning news. Earlier today Jellyneo posted that Neopets is under a live hack, which has information to over 60 million accounts. We understand the hack has access to your email, passwords, birth date, name, country, PIN number and possibly more. As this is a live attack, meaning the hacker can access new information even if you update it right now, we recommending updating your account information at your own risk. If your Neopets account shares the same email and password on another website(s), update it on that website immediately. TNT has commented that they are aware of the breach and are actively working on it. We will keep you updated as we find out more information.

The third and free birthday cake to ring in the NC Malls 15th year is here! Feeding this cake to your pet will reward an exlusive wearable and +4 strength. CLAIM NOW

Mosaic

The NC Malls 15th birthday continues with another free cake! Feeding this cake to your pet will reward an exclusive bonus prize as well as +4 movement speed. CLAIM NOW

8-bit Items

Dimensional

Congratulations are in order to Darigan Citadel for taking home this years cup! All players should head to the Prize Shop to spend your hard earned points as well as visit the Staff Tournament Prize Shop!

It's the NC Malls 15th Birthday so let's celebrate all month long! Head to the NC Mall to claim you free Birthday Cake! Consuming the cake will give your pet +3 HP and an exclusive bonus item. Claim me now!

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