firstborntripletzack Posted August 1, 2022 Share Posted August 1, 2022 I do not have the email to get into my account as I do not use it anymore and I cannot get into my account since you cannot log in without changing password through email. What do I do. Quote Link to comment Share on other sites More sharing options...
KaylaTheHedgehog Posted August 1, 2022 Share Posted August 1, 2022 I'd like to know what to do about this as well. My account's so old I can't remember the email I used for it. Quote Link to comment Share on other sites More sharing options...
firstborntripletzack Posted August 2, 2022 Author Share Posted August 2, 2022 They have to do something. I created another account to get neoboard access only to find out lots of other people have the same issue. KaylaTheHedgehog 1 Quote Link to comment Share on other sites More sharing options...
KaylaTheHedgehog Posted August 2, 2022 Share Posted August 2, 2022 (edited) If I thought it would work, I'd get someone to look my profile up for and see if they have emails listed, but I'm not even sure that would work. EDIT: I put in a ticket, so hopefully they can at least tell me my email so I'll know if I have any hope of getting back in at some point. Edited August 2, 2022 by KaylaTheHedgehog added to post Quote Link to comment Share on other sites More sharing options...
Duma Posted August 2, 2022 Share Posted August 2, 2022 Sending a ticket is the best option. E-mails are hidden for other members for security reasons so if you don't know it, there is no way to find out. If they don't reply to the ticket, contacting them through social media seems to help so I've heard (I never needed to contact them that way). Quote Link to comment Share on other sites More sharing options...
KaylaTheHedgehog Posted August 3, 2022 Share Posted August 3, 2022 7 hours ago, Duma said: Sending a ticket is the best option. E-mails are hidden for other members for security reasons so if you don't know it, there is no way to find out. If they don't reply to the ticket, contacting them through social media seems to help so I've heard (I never needed to contact them that way). That's what I thought. Thank you for the confirmation. Quote Link to comment Share on other sites More sharing options...
firstborntripletzack Posted August 11, 2022 Author Share Posted August 11, 2022 I finally got my account back. I do not know if this is a coincidence or what. I contacted Neopets on Facebook and I got my account back today. Quote Link to comment Share on other sites More sharing options...
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