Neopets Merchandise -- Clothes Quality Concerns

[theminthippo]

Hi everyone! I just joined this forum 

This morning, I received my first ever official Neopets merchandise clothing! 

Unfortunately, it seems like the design print is really cracked, faded, and not very good quality overall. The actual clothing quality is pretty standard unisex clothing quality.

Has anyone else purchased official Neopets clothing and had any similar experiences? Maybe this will be my first and last Neopets clothing purchase  

This is what I got: https://neopetsshop.com/collections/sweatshirts-hoodies/products/neopets-jub-jub-and-kiko-halloween-fleece-crewneck-sweatshirt

Attached is a small close up of the sweater print. Thanks everyone!

 

 

[Aranel]

Welcome to the forum! I purchased a crop top from their Pride collection this summer and while I wasn't disappointed, I did expect a higher quality. It wasn't as bad as yours, though; based on my purchase, I'd buy again. I'm sorry you had an unpleasant experience for your money.

[theminthippo]

Brooke -- thank you so much for your insight! I emailed the merchandise team and hopefully this sweater was just a damaged one. Good to know that not all clothing from their store is this bad.... Thanks again and happy holidays!!! 

[queenofthebats]

They don't last many washes either, unfortunately. I bought a shirt in the summer and it's extremely faded and cracked now. I don't really expect the design to be intact much longer.

[theminthippo]

Hello! Thank you so much for letting me know!! Oooof....that's not good to hear. I also recently bought the Neopia Central mask. Hope that holds up better than the clothing sounds like..... Thank you again and happy holidays!!! 

[theminthippo]

Hi everyone! I recently bought some Neopets clothing from the official Neopets Merchandise Shop and I have to return it because the quality is not good. I emailed them last week but still haven't heard back... Does anyone have any experience contacting them? I'm worried if they don't respond within 30 days I won't be able to return my stuff Thank you so much!!

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