Flobbadob87 Posted July 11, 2021 Posted July 11, 2021 Hi all, I've been trying to get back into my old Neopets account since some friends have started playing again. Apparently my account was hacked and frozen at some point, but despite raising several support tickets to try and sort things out, I haven't had a single reply yet. I'm really keen to get back in, does anyone have any advice? Quote
berriganify Posted July 12, 2021 Posted July 12, 2021 have you posted your ticket number on the help board? doing that can bump your ticket up the queue! http://www.neopets.com/neoboards/topic.phtml?topic=161163571 Quote
pawstelito Posted July 12, 2021 Posted July 12, 2021 I sent a DM to the Neopets official account in IG and they answered very fast. Sadly, I don't remember the email I used in my old account and had to create a new one Quote
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