Flobbadob87 Posted July 11, 2021 Share Posted July 11, 2021 Hi all, I've been trying to get back into my old Neopets account since some friends have started playing again. Apparently my account was hacked and frozen at some point, but despite raising several support tickets to try and sort things out, I haven't had a single reply yet. I'm really keen to get back in, does anyone have any advice? Quote Link to comment Share on other sites More sharing options...
berriganify Posted July 12, 2021 Share Posted July 12, 2021 have you posted your ticket number on the help board? doing that can bump your ticket up the queue! http://www.neopets.com/neoboards/topic.phtml?topic=161163571 Quote Link to comment Share on other sites More sharing options...
pawstelito Posted July 12, 2021 Share Posted July 12, 2021 I sent a DM to the Neopets official account in IG and they answered very fast. Sadly, I don't remember the email I used in my old account and had to create a new one Quote Link to comment Share on other sites More sharing options...
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