Roger Posted May 7, 2017 Share Posted May 7, 2017 How much time will it take for TNT to see your ticket and make action? Quote Link to comment Share on other sites More sharing options...
Nielo Posted May 7, 2017 Share Posted May 7, 2017 No one really knows. I suggest you follow the steps outlined in the first post of this thread; that seems to be the most effective way to go about getting your account back. Good luck! Zimmerchild and Mouseykins 2 Quote Link to comment Share on other sites More sharing options...
ladycanary Posted May 7, 2017 Share Posted May 7, 2017 There's a Neoboard called Help. Usually there's a thread in there about getting accounts unfrozen. I'm told that TNT does look at it and that accounts have been unfrozen through posting there. I don't think it's instantaneous though, and you of course have to ask nicely. There will be directions on what to do on the thread, but I'm pretty sure you have to post your ticket number. Hope that helps and good luck on getting your account back! Did they give you a reason why it was frozen? Quote Link to comment Share on other sites More sharing options...
Zimmerchild Posted May 7, 2017 Share Posted May 7, 2017 8 hours ago, Roger said: How much time will it take for TNT to see your ticket and make action? It really depends. The best advice I can give is to follow the link that @Nielo provided to the TDN forum thread that addresses the issue of freezing. Good luck to you. Quote Link to comment Share on other sites More sharing options...
Buffy Posted May 30, 2017 Share Posted May 30, 2017 Although I've not had this misfortune, I've always been an avid help boards consultant during my active time throughout the decade I've been at Neo and have heard few success stories in cases of lost accounts. Your best chance is to consult the link @Nielo provided as well as post your ticket number and status in the following thread on the help boards: http://www.neopets.com/neoboards/topic.phtml?topic=158737112 Supposedly, this does draw TNT's attention. Best of luck. Quote Link to comment Share on other sites More sharing options...
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