How to abandon 5th premium pet D|

[Patsuchi]

So, apparently my premium expired today and I'm not planning on renewing it.

However when trying to abandon my 5th pet, it notified me I can't because the petpet is still in Grave Danger.

 

I have also just discovered that according in the three years I was premium I was billed a total of 460$, which seems to be a lot more than what I'm supposed to be billed. And I'm very confused to how this happened.

 

However I can't seem to contact neopets, because it just sends me to the abandon a pet page.

 

 

Anyone has an idea what to do?

[Mouseykins]

Before you can pound or transfer your pet you'll have to wait until the petpet is out of Grave Danger. If you're unable to send in a ticket from the support section on Neopets then I would Neomail them directly at [email protected] and explain everything and what you've uncovered. I hope you get things sorted out soon!

[Patsuchi]

I hope so too! I send them a mail, now to wait for an answer.

[rntracy1]

So, apparently my premium expired today and I'm not planning on renewing it.

However when trying to abandon my 5th pet, it notified me I can't because the petpet is still in Grave Danger.

 

I have also just discovered that according in the three years I was premium I was billed a total of 460$, which seems to be a lot more than what I'm supposed to be billed. And I'm very confused to how this happened.

 

However I can't seem to contact neopets, because it just sends me to the abandon a pet page.

 

 

Anyone has an idea what to do?

For the 3 yrs of premium you enjoyed, LOL, you should have paid a total of $209.88 (without any type of discount, paying monthly).  If you paid the entire year up front or received any discounts, it would be less.  $209.88 is the MOST you should have paid.  At $460, you should have gotten 6.5 yrs of premium service.  You should contact TNT to find out why you were charged so much.