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Unable to log in to Neopets


zenobia_ark

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I've been trying to log in to my NP account (yesterday and today) and all i keep getting is the "bad password" page. The thing is, I know the password is correct! I've tried both my main and side account and neither works......anyone else having this problem? And, does anyone know what's going on by any chance?

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Because you've been frozen you'll need to submit a ticket in to TNT.

With your side being frozen as well, try creating another side account to use in the meantime and submit a ticket about your accounts from the new side account. You'll need to provide as much detail as possible to get your accounts back. Good Luck! :)

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