carameltweaks Posted August 10, 2015 Posted August 10, 2015 Hi everyone! I started playing neopets 10 yrs ago and ive decided to play again but i couldn't access my old account anymore. I cant remember what email ive used or what password but i can still remember my username and pets name. I already sent an email to neopets but still had no response. Any suggestions?Also i noticed that some of the contests (like lenny conundrum and caption contest) and the battledome not working. Has it always been like that? or just having a maintenance or something? Quote
Pikky126 Posted August 10, 2015 Posted August 10, 2015 Caption Contest and the Lenny Conundrum have been down for a while. The Battledome just went down about two days ago, supposedly it should be up soon though. Quote
Xenobia Posted August 10, 2015 Posted August 10, 2015 Yeah I'm still hoping the battledome will be up again for the next Battleground of the Obelisk. Been wanting to get the avatar and chose the Sway this time but the battledome went down and we all couldn't battle for our faction. :sick02: Quote
jellysundae Posted August 10, 2015 Posted August 10, 2015 I submitted a ticket about my old account yesterday, so I'm in the same situation about you. I sent an email many months ago and never got a reply to that. :( Quote
andrea140 Posted August 10, 2015 Posted August 10, 2015 You will probably need a heap load of information about the account to regain access. Even so, I submitted a ticket in February, and it only got resolved last week. They didn't respond to emails or facebook messages regarding the issue. Quote
BethMcG Posted August 10, 2015 Posted August 10, 2015 welcome to the waiting game...i am in the same boat. lost acess to old account. just to give you an idea; i submitted my ticket back in january and i still haven't heard fro TNT. i was told it may take about a year. Quote
helena_weiss Posted August 10, 2015 Posted August 10, 2015 I lose access to an old account and submitted a ticket last year, they told me my account was being deleted because it had gone so many years without being used. Quote
jellysundae Posted August 10, 2015 Posted August 10, 2015 I lose access to an old account and submitted a ticket last year, they told me my account was being deleted because it had gone so many years without being used. Was being deleted? So let's get this straight...you sent a ticket about it while it still existed, and their response was basically, "lol, no"? I really hope I'm misunderstanding you here D:< Quote
Kitsuki13 Posted August 18, 2015 Posted August 18, 2015 Ah you too? Eh I decided to start over with a new account, I didn't have that much to work with anyway, I was too young then but i got nostaligic and decided to check it out... so far its been a good first week I even got a Morphing Potion... and never even got one before on the last one. Well good luck with your old account. Quote
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