Dounia Posted March 8, 2015 Share Posted March 8, 2015 edit Quote Link to comment Share on other sites More sharing options...
.Brianna. Posted March 8, 2015 Share Posted March 8, 2015 Once your ticket has been addressed by someone they are "on your case" so to speak - so you hold your place in line. You don't go back to the end. I would think you will hear something soon if they are waiting on additional information from you. If the ticket was closed (i.e. they proposed a full solution) and you reopened it, however, I'm not sure that this will be the case. Quote Link to comment Share on other sites More sharing options...
Dounia Posted March 8, 2015 Author Share Posted March 8, 2015 editThis post has been edited by a member of staff (Spritzie) because of a violation of the forum rules.Please don't double post. If your post is the most recent reply and you would like to add something, use the 'Edit' button.Please check your user inbox to see if you have been contacted regarding this incident, then review our rules. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.