CRGLotte Posted September 7, 2014 Share Posted September 7, 2014 I recently tried logging on to an account that I have not used for a few months, and I'm not able to log in. The email address associated with the account is one that I can no longer access. When I tried to submit a ticket I was redirected to the home page. The only email address I was able to find was for the law department, and I doubt that they would even respond. How can I submit a ticket? Do I need to create a second side account? Thank you! EDIT: I've sent an email to support@neopets. Is there anything else that I can do? Link to comment Share on other sites More sharing options...
Mouseykins Posted September 8, 2014 Share Posted September 8, 2014 To submit a ticket you will need to do it from an account you can actually get into, so if it means creating an account to submit a ticket then that's what you need to do. Link to comment Share on other sites More sharing options...
CRGLotte Posted September 8, 2014 Author Share Posted September 8, 2014 Thank you for your help! This post has been edited by a member of staff (Rune Valentine) because of a violation of the forum rules. Please keep your posts at 7 words or above. Please check your user inbox to see if you have been contacted regarding this incident, then review our rules. This topic has been edited by a member of staff (Rune Valentine). The original topic has been answered. Please check your user inbox to see if you have been contacted regarding this topic. Per the reason above, this topic has been LOCKED. Please contact Rune Valentine if you have any questions regarding this action. Link to comment Share on other sites More sharing options...
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