kinetic_zombies Posted February 10, 2014 Posted February 10, 2014 I Tried Resetting My Password On Neopets, And The Username Is Valid When I Type It In, But When I Finish The Make Sure Your Not A Robot Thing, It Says That Either My Username Or Email Are Invalid? Quote
Duma Posted February 10, 2014 Posted February 10, 2014 Have you checked the email? Maybe they won't accept it (anymore) If you have another email, you could try with that one. (or create a new one for neopets) Quote
donutdraik Posted February 10, 2014 Posted February 10, 2014 I've been having similar problems with pretty much anything on neo that requires me to type in my UN and PW (logging in, purchasing nc, etc). :c I know for a fact my information is correct, but it keeps giving me an error message and telling me that it isn't. I submitted a ticket a few days ago and haven't heard back yet, but maybe you should do the same? Quote
kinetic_zombies Posted February 15, 2014 Author Posted February 15, 2014 Well, I did the forget your username thing, and I got an email with my username on it. This is frustrating. I'm going to try something first before I go on exploding. Maybe I should send a ticket. I just ended up making a new account This post has been edited by a member of staff (hrtbrk) because of a violation of the forum rules. Please don't double post. If you would like to add something, use the 'Edit' button. Please check your user inbox to see if you have been contacted regarding this incident, then review our rules. Quote
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