Plug-in

[bluewisp16]

Neopets isn't allowing me to view the world of the explore section. Then when I scroll down to the bottom where it has the list of places, some of them I can click on and others say I am missing a plug-in. This has never happened to me before, any suggestions?

[Tedhaun]

The Explore Map uses the Adobe Flash plugin. This "Missing Plug-In" thing happens occasionally on Chrome, and it happens to me sometimes as well. I normally restart my computer, and the "Missing Plug-In" error should be fixed. You don't have to re-install Adobe Flash if you get this error.

[bluewisp16]

Okay, thanks! I'm using chrome. :whistle: I'll try refreshing.

 

I've tried refreshing, but still two hours later it's the same. I'm not sure how to fix it.

 

 

This post has been edited by a member of staff (Spritzie) because of a violation of the forum rules.

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[Tedhaun]

I actually meant restart the computer to be honest, not the browser. Sorry I messed up on my first post Bluewisp16.

[bluewisp16]

Okay...I'll try that. One sec and I'll let you know how it goes. ^_^

 

All fixed! Thanks for your help!

 

 

This post has been edited by a member of staff (Spritzie) because of a violation of the forum rules.

Please don't double post. If you would like to add something, use the 'Edit' button. Also, please keep your posts at 7 words or above.

Please check your user inbox to see if you have been contacted regarding this incident, then review our rules.

[youngrace]

yep when this happens i usually just restart my browser, and poof the problem is fixed. no need to restart your whole computer i think, but glad everything worked out for you :)