nbbug132 Posted September 17, 2011 Posted September 17, 2011 So, a while ago I sent in a ticket to TNT about my missing baby lupe scarf. Seeing as the Lupe has never been off my account (and they'd be able to see that) I knew his scarf was missing becuase of a glitch. It's rare that people have or are willing to part with extra baby clothes and I was unwilling to re-paint my lupe, so I was stuck without his scarf. >.< In my ticket I explained the issue and that all I wanted was a new scarf for him, then promptly forgot about it. Today I had a reply to the ticket, they'd replaced my missing scarf! I was so thrilled. I knew this was a long-shot but they where super-sweet about replacing the item. I'm so happy seeing as this glitch occurred ages ago and they when not in any way obligated to replace my scarf. I'm dancing in my seat right now I'm so happy! :wub_anim: Have you had any good (or great) experiences with TNT? :3 Edit: My litte guy looks so good with his scarf again! ^______^ Quote
The Meepit Commando Posted September 17, 2011 Posted September 17, 2011 TNT has a bad history with kind acts...., but congrats anyways. :) Quote
Tedhaun Posted September 17, 2011 Posted September 17, 2011 Any good history with TNT for me? I've yet to have a happy moment, but I'm shocked that TNT never disabled my main Neopets account (neoking2002_neo) after 31/2 years of inactivity (Feb. 2007 to Aug. 2010) since they usually disable inactive accounts that had no activity in 18 months or so if that counts. By the way, congrats on getting your Baby Lupe's scarf back as well. :yes: Quote
Sweetdang Posted September 17, 2011 Posted September 17, 2011 Awwh, she's adorable! That was really, really nice of them. See, thoguh they're strict with lots of stuff, they have a big heart. <3 Yea, that was really sappy. Quote
binkygirl999 Posted September 17, 2011 Posted September 17, 2011 Nawwww he's so cute! That is really nice of them to do that; I thought their standard line was no missing items will be replaced, but it's nice to know they do make exceptions for genuine glitches. Quote
shiranui_xiii Posted September 17, 2011 Posted September 17, 2011 I'm really glad you got your Lupe's scarf back! :laughingsmiley: See, everything has a good and a bad side - even TNT. I have to say, though, that Lupe looks adorable! Quote
Lydia Trebond Posted September 18, 2011 Posted September 18, 2011 He's adorable! I'm so glad you were able to finally get his scarf back! Quote
Russ Posted September 18, 2011 Posted September 18, 2011 I'm still not overly fond of them but that's nice that you got it back! He looks cute Quote
tafeltennisden Posted September 18, 2011 Posted September 18, 2011 i once had a reply from TNT that they appiciate it that i noticed a glitch in a flash game. It is by people that mention it that they can make the games correct for everyone. But it was not possible to give back lost money the told. Quote
Lady Lyuba Posted September 19, 2011 Posted September 19, 2011 Congrats! I have yet for them to do somehting that nice to me, if they help me retrieve the passwords to two of my side accounts, that would counts as a kind act by TNT like the Baby Lupe Scarf. I wonder if they will ever respond... Quote
Nika Posted September 20, 2011 Posted September 20, 2011 Congratulations! I saw you'd been missing one in your old signature and he looks SUPER cute with it back on :) I'm happy for you and I'm glad to finally hear something good about TNT! Quote
ab_02 Posted October 4, 2011 Posted October 4, 2011 Wow~your pet looks adorable with the scarf on! I never know TNT would actually care about the ticket we submit, cuz they never respond to me... Quote
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