Mirajane Posted February 15, 2011 Posted February 15, 2011 I just joined a guild on Neopets, finished introducing myself, and suddenly, after I refresh the page I can no longer see the page. I can see the Neopets bar at the top of the page, and my active Neopet on the left, but nothing else. I can still see NC Mall page, but besides that, NOTHING. I can't even see the index page. But after I log out, I can. I've logged in on my side account to see if it has the same problem, and it does. I can't see most Neopets pages no matter which account I use. Please help me D: Quote
Princess Sarai Posted February 15, 2011 Posted February 15, 2011 I have the same problem. :( Is this happening to anyone else? I was going to make a topic when I saw this. -------------------- EDIT: OH LOVELY! It works now! I don't know what changed but I'm just glad it did. :) Quote
Spritzie Posted February 15, 2011 Posted February 15, 2011 I'm curious, what browsers were you guys using? I've had no issues on Chrome. But I logged into a side on Firefox and briefly had the issue. Quote
Princess Sarai Posted February 15, 2011 Posted February 15, 2011 I'm curious, what browsers were you guys using? I've had no issues on Chrome. But I logged into a side on Firefox and briefly had the issue. I was using Internet Explorer when it happened. So I hurriedly downloaded Firefox praying it would work... I've downloaded Firefox for nothing. =_= But nevermind... I'll download Chrome, too, in the event that something like this happens again. Quote
afterhours Posted February 15, 2011 Posted February 15, 2011 I was using chrome, i just logged off and logged back in and it was fine Quote
antiaircraft Posted February 20, 2011 Posted February 20, 2011 Sounds like programmer error, and/or page bits getting stuck in a file cache somewhere on the Neopets servers due to heavy load. If it happens again, it's probably not on your end, so clear your cache and come back later and it should be fixed. :) Quote
Cornflakes Posted February 20, 2011 Posted February 20, 2011 Weird, I'm having an issue today also but it's totally different. When I'm at neopets.com, the top navigation bar doesn't show up. It shows up fine on all other pages, but on the neopets.com index page it is missing. *shrugs* Quote
antiaircraft Posted February 20, 2011 Posted February 20, 2011 Okay, that's the issue Spritzie's been having as well, but I haven't been able to reproduce it at all - it's still probably a regional issue of some sort though (stuck mirror perhaps?). Quote
Spritzie Posted February 20, 2011 Posted February 20, 2011 See, Theo! I wasn't crazy. I've had the issue on my Netbook in Chrome and Firefox. (Clearing my cache didn't work.) My husband had the issue in Firefox on his laptop. And now I'm at work with the same issue in Chrome, FF, and IE. Nothing has worked to fix it. Quote
Vespiquen Posted February 20, 2011 Posted February 20, 2011 So, since I can't get the login button I just gotta wait until they fix it, or is there a url? The one I am trying to use doesn't work. Quote
Spritzie Posted February 20, 2011 Posted February 20, 2011 You can go to any page that requires you to log in, and log in there. I've been using the Wheel of Mediocrity. Quote
Shane for Wax Posted February 20, 2011 Posted February 20, 2011 I have the same problem. I can't see the bar at the top most of the time unless I go to a different page and refresh. I'm not going crazy! Quote
antiaircraft Posted February 21, 2011 Posted February 21, 2011 Definitely a Neopets-side issue from the number of people running into it I think. :yes: ...it's still probably a regional issue of some sort though (stuck mirror perhaps?). To clarify: I think the issue is that bad code got stuck on one of Neopets' servers. Only people who access Neopets via that server are seeing the issue. It's possible that even TNT isn't aware of this, if their office is routed through a different server. Submitting tickets is probably a good idea. :) Quote
Spritzie Posted February 21, 2011 Posted February 21, 2011 I don't know about anyone else, but the issue is fixed for both me, and my husband. Quote
Cornflakes Posted February 22, 2011 Posted February 22, 2011 Yep, mine was fixed like the next day. *shrugs* Quote
antiaircraft Posted February 22, 2011 Posted February 22, 2011 All right, it looks like TNT got round to fixing it (or some cron job managed to sync things up properly). :yes: Now we're just having trouble with the servers randomly being too loaded to actually display any pages... Edit: Actually it seems suspiciously like one of their mirrors is running with PHP disabled... Quote
Lady Lyuba Posted February 22, 2011 Posted February 22, 2011 Yes, I get those same blank page problems too. :P I can't play games when it does this. Quote
wulfbear Posted February 22, 2011 Posted February 22, 2011 These are the times when constantly tweaking my system works against me. I think it's my problem when sometimes it isn't. Glad to know I didn't accidentally mess something up. b) Quote
antiaircraft Posted February 22, 2011 Posted February 22, 2011 Well, tweak your system enough and you generally start to get a decent idea of which tweaks cause which problems. xD Quote
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