nbbug132 Posted January 30, 2011 Share Posted January 30, 2011 For some reason I cannot seem to edit my user/account information. I want to add a layout to my userlookup, but every time I try I get the red error oops thing and a message that say: "Error: We cannot update your personal information" I know my password is right and that I'm tryping it correctly. This has been going on for awhile now. Any idea what's wrong how I can fix it? :sad01_anim: Quote Link to comment Share on other sites More sharing options...
Xepha Posted January 30, 2011 Share Posted January 30, 2011 I read on the Neoboards that if you log out, then log back in and try to edit your profile... it should magically work :) Quote Link to comment Share on other sites More sharing options...
nbbug132 Posted January 30, 2011 Author Share Posted January 30, 2011 I read on the Neoboards that if you log out, then log back in and try to edit your profile... it should magically work :) That worked! ^w^ Thank you so much, I would have never figured that out on my own. <3 Quote Link to comment Share on other sites More sharing options...
Alexis B. Posted January 30, 2011 Share Posted January 30, 2011 For some reason I cannot seem to edit my user/account information. I want to add a layout to my userlookup, but every time I try I get the red error oops thing and a message that say: "Error: We cannot update your personal information" I know my password is right and that I'm tryping it correctly. This has been going on for awhile now. Any idea what's wrong how I can fix it? :sad01_anim: Yeah, I have the same issue. It happens pretty often i guess. Glad you got it though! :yes: Quote Link to comment Share on other sites More sharing options...
Auticole Posted January 30, 2011 Share Posted January 30, 2011 I had to do this multiple times, it worked! I've been getting logged off frequently too! Quote Link to comment Share on other sites More sharing options...
Shane for Wax Posted January 31, 2011 Share Posted January 31, 2011 I don't understand why TNT just doesn't try to fix it. lol Quote Link to comment Share on other sites More sharing options...
dasavo Posted January 31, 2011 Share Posted January 31, 2011 Maybe they tried to fix it but it didn't work, so they gave up? Haha, I don't know. I had the same problem too, but now I don't have any problems so. Maybe it'll eventually go away for you guys too? Quote Link to comment Share on other sites More sharing options...
antiaircraft Posted January 31, 2011 Share Posted January 31, 2011 I don't understand why TNT just doesn't try to fix it. lol It seems likely that this is a transient issue with client-side sessions, or a database glitch that would require too much computing power to repair all in one go. :yes: Quote Link to comment Share on other sites More sharing options...
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