srahski Posted January 29, 2011 Posted January 29, 2011 o_O I'm having trouble trying to customise my user lookup. I've been looking at the neopets guide for html (coz I haven't done it in so long) and as far as I can tell I'm putting things in correctly but when I go to make save changes it comes up with an error and says "OOPS! Error: We cannot update your personal information." Does anyone have any idea why this is coming up?
Wembly Posted January 29, 2011 Posted January 29, 2011 I've gotten that message before too, it's annoying but the problem is on neopets site. So you just have to wait until the problem fixes itself which mine did in a day or so but if you wanted I suppose you could send in a trouble ticket.
SimplyTragic Posted January 29, 2011 Posted January 29, 2011 That happened to me the other day. I just stop for the day and finished the next day.
Annie Posted January 29, 2011 Posted January 29, 2011 You can try logging out and logging in again. That usually fixes it for most people. It worked for me :)
srahski Posted January 29, 2011 Author Posted January 29, 2011 Thanks guys! Logging out and logging back in has work for me so, YAY!
Spritzie Posted January 29, 2011 Posted January 29, 2011 I'm glad it worked for you. There were a lot of people having this issue previously. This topic has been edited by a member of staff (Spritzie). The original topic had been answered. Please check your user inbox to see if you have been contacted regarding this topic. Per the reason above, this topic has been LOCKED. Please contact Spritzie if you have any questions regarding this action.
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