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My account-Freezed!!!!!!!!!!!!!


Deepti M.

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My account has been freezed for absolutely no reason at all! :crying: My mom had to use this computer so i gave it to her and went on my laptop. next thing i know, i'm frozen because I'm using two I.P. addresses! :crying:

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It's just like, ugh. I've never gotten warned before, and I get frozen for this???

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that cant really be the reason you got iced I have 4 comps and a laptop here I use them all and have for 4 years now with no problem what so ever~ if by chance that is the reason Im sorry and would def. let tnt know the situation

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Well actually, that's what it said for the screenie. If I get my account back, I'm just going to transfer EVERYTHING to my side. My usukis, my Safety Deposit Box, everything. I need to start "afresh." I just mean I need a new account name. ;) I'm over it, but hopefully I'll get my account back.

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That stinks BAD. I hate it when that happens. If I got frozen now for no reason I would just quit forever. I have SO MUCH money invested in Neopets (REAL money!!) that it would just be like a slap in the face for me. Of course if I was doing bad things and breaking rules on purpose then it would be my own fault but I don't plan on breaking rules. D:

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i dont think that is the reason.

 

i've open my account using multiple connections before. uhhhmmm.. i think 5 -6 connections but my account did not get frozen.

 

can you post a screenie here of the violation? im just curious :D

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I don't think it was the reason either...

 

I've also had it open at different places, had it on the lappie and then on the University computers at the same time at one stage and they all use different IP addresses...

 

Good luck on getting your account back though!

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Did you maybe send a neomail that had hateful type messages in it? Can't you get frozen for that? Also things like posting usernames on the boards and accusing them of cheating or you know like calling them Key Quest quitters (even if they ARE, ugh!) is considered harassment. Did that maybe happen?

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there is also a possibility that they thought you were sharing your account, which would make the most sense.

 

also: you said you went on your laptop.

see if you can answer the following questions:

did you connect to the internet via wireless?

do you have a wireless router hooked up to your internet box?

if yes, is it password protected?

if no, did you connect to someone else's wireless signal?

are there any neopets players around you that also use a wireless signal?

 

the reason i ask is, IP address gets determined by the internet connection, NOT the computer you're using.

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In addition to what Chatoicfission said someone might have been coming in on your wireless signal and maybe even using your account in a rare instance. :S

 

Let us know what's up dear!

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TNT being trigger-happy with their giant freeze cannon again... :sad01_anim:

 

Best of luck getting your account back! (TNT has been known to give back unreasonably frozen accounts, so there's still hope :yes: )

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TNT being trigger-happy with their giant freeze cannon again... :sad01_anim:

 

Best of luck getting your account back! (TNT has been known to give back unreasonably frozen accounts, so there's still hope :yes: )

 

yeah that is true. :D

 

as long as you were doing it not for gaining more NPs or items and not cheating on games there is still hope

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there is also a possibility that they thought you were sharing your account, which would make the most sense.

 

also: you said you went on your laptop.

see if you can answer the following questions:

did you connect to the internet via wireless?

do you have a wireless router hooked up to your internet box?

if yes, is it password protected?

if no, did you connect to someone else's wireless signal?

are there any neopets players around you that also use a wireless signal?

 

the reason i ask is, IP address gets determined by the internet connection, NOT the computer you're using.

 

Isn't that if you don't have Dynamic IP? But in anycase, I do highly doubt that you were frozen because you were using two IP addresses. I do, however, believe it's a misunderstanding related to it. Like other users have said, if your wireless isn't protected, that could be a cuase for concern, and I too, have logged onto Neopets using different computers at different locations.

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Every computer in the household has the same IP address unless you use a program that manipulates your IP, or hides it by using a proxy. When I was in High School I used both school computers and my home computer. I also once got on at my sister's house, which was in an entirely different area and nothing happened. So as was mentioned, I think you did something else that got you frozen, because this simply does not compute. Course, TNT has made mistakes before. I cannot actually check the TOS, since my college blocks Neopets, but I'm sure someone will investigate and get the answer. I'm pretty sure (I just read them a couple months ago, and they usually say in the Editorial or new features if they changed it) that there is nothing about using two IPs.

 

And I see people have been mentioning someone getting on your network and getting into your account. Who would bother hacking YOU? Ignore the thought that someone would miraculously hack into your account, then use it badly on their own network, or using yours.

 

I say screenie, or bust.

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Mimi, about the Key Quest quitting thing. I'm really sorry, but I thought I had to go because my mom needed to use the computer, and since I was close to the gate, I figured, why don't we both get the keys anywayz? If I could transfer my game to the laptop, I would, but I couldn't. Ok, I'll provide a screenie in my next post. Apparantly, it was for profanity. I didn't know what that meant.o-0 but i figured it out now. BUT, I have never yelled at anybody on neopets before, so I still stand by my I got frozen on neopets for no reason statement.frozenfornoreason.jpg

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Ah, profanity. It's probably the shakiest of all freezes. I mean, I could get frozen for saying something like "ice cream ftw", which means "for the win", but TNT might think you trying to say something else (there are two ways that could be interpreted as profanity).

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I barely curse in real life, much less on neopets. If they're freezing people for no reason, I am serious when I say that there may be law suits against them, whether from me, or the rest of the wrongly freezed.

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Haha what are you gonna sue for? They didn't violate any laws or anything.

Plus, they didn't randomly freeze you, they had "evidence", just that their freezer is very sensitive, which is required for a G-rated site that's so big.

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