Yeah, I agree. I've recently gone back to playing and I love the nostalgia, especially since the BD is the one I enjoy the most. But after getting wiped after recovering my account, coupled with the flash games being gone, as well as the horrendous security system that forces me to use VPN whenever I play, I am having second thoughts with keeping my premium up. They wouldn't even answer my question if I would be reimbursed for more than 2 weeks of not being able to login to the website because of stackpath specifically blocking my main IP.
I love Neopets and I love my pets. But this kind of service is just downright disappointing for the price of premium.