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chargrkat

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It would probably be easier to find a new charger than to try to guess the password or get a timely response from Neo. What you should do is find your computer model number. Companies tend to either put them on the outside (on the bottom of your laptop, typically on a manufacturer's sticker) or it may be underneath your battery. If you don't find it on the outside, there's a good chance that's where it is. It should be fairly easy to get to your battery if that's the case. Once you find the model number, simply throw that into google and find out what charger you need. Good luck, hope you get into your side soon!

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The only thing the username would really do for you is to see that the account is still active (not frozen) but also that it hasn't been active within the past day or so (hacked).  Otherwise, you really need your password to get in to it.  Good luck with that.

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